Data Entry Customer Service

KELLY PROSSER

*** ******* ****** **********, ** *2125 · 857-***-****

**************@*****.***

EXPERIENCE

MARCH 2015 - PRESENT

ACCOUNTING/INVOICING SPECIALIST

Pasek Security, Boston, MA

Invoicing 300+ customers regularly for projects exceeding $50K with an average billing total of $1M across multiple departments

Accounts Payable processing up to the ATB and form relationships with all vendors as their main point of contact. Resolve any outstanding invoices and inquiries.

Receive an average of 30 calls/week regarding Accounts Receivable inquiries including invoice copies, credits requested, complaints, and additional documentation needed.

Process credit cards and checks accurately to customer invoices and accounts.

Resolve all project close issues division wide which allow orders to properly shut down and cost in computer system

2011 – MARCH 2015

CUSTOMER SERVICE REPRESENTATIVE

Joseph’s bakery and deli, boston, ma

Assembled all customer catering orders varying from 6-100+ people accurately and considerate of special requests and food allergies

Handled cash register and processed orders paid for in cash and credit cards

Provided customer service as needed

Learned all products served to answer any customer inquiries or additional information

2007-2009

PATIENT REGISTRATION

BOSTON MEDICAL CENTER, BOSTON, MA

Confirmed patient and insurance information for visits as needed

Checked in all patients as needed and determined level of care or urgency needed

Answered phones as needed and transferred to correct departments as needed

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