Customer Service Sewing Machine

STEPHANIE

SANGSTER

ANY AVAILABLE

PROFESSIONAL SUMMARY

Apparel associate with 3 years of experience in maintaining optimal stock levels and ensuring

‘consistent product availabilty. Skilled in sewing machine operations, consistently exceeding

production targets and enhancing efficiency through process optimization. Strong teamwork and

communication skis, dedicated to improving overall productivity and customer satisfaction.

EMPLOYMENT HISTORY

Apparel associate, Walmart, Louisville

+ Maintain optimal stock levels, enturing consistent product availability and customer satisfaction.

+ Efficiently restock apparel items, minimizing out-of-stock situations and enhancing shopping

+ Monitor inventory trends, proactively addressing potential shortages to support sales goals.

+ Collaborate with team to streamline restocking processes, improving overall efficiency.

+ Utlize inventory management skills to ensure timely replenishment and accurate stock levels

‘Sewing machine operator, Polo custom products, Louisville

+ Operated sewing machines, consistently exceeding production targets, ensuring high-quality output.

+ Streamlined sewing processes, leading to measurable productivity improvements and reduced downtime.

+ Enhanced efficiency through process optimization, contributing to substantial gains in overall production.

+ Collaborated with team members to troubleshoot and resolve machine issues, minimizing delays.

+ Maintained equipment and performed routine checks, ensuring operational reliability and safety

+ Maximized production efficiency by optimizing sewing processes, leading to substantial gains in overall output and reduced

‘operational downtime.

Customer service representative, Sitel, Starkville

+ Resolved customer inquities efficiently, enhancing satisfaction and reducing escalations by 40%

+ Processed high-volume calls daly, maintaining a 95% customer satisfaction rate

+ Collaborated with team to streamline workflows, improving response times by 20%

+ Analyzed customer feedback to identity trends, contributing to service improvements

+ Trained new hires on best practices, boosting team productivity and morale

+ Optimized call handling processes, significantly reducing average resolution time and boosting overall customer satisfaction

SKILLS

Customer service Apparel restocking

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roduction targets, Sewing machine operation

Teamwork Attention to detail

Communication skills

EDUCATION

Still attending, East Mississippi Community College, Mayhew

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