Service Advisor Consultant

**/**** - **/**** ******* Consultant

Superior Honda, Anniston, AL

Help recommend services to customers based on their wants and needs. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

Answer customers' questions about services, prices, availability, or credit terms.

Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.

Contact prospective or existing customers to discuss how services can meet their needs.

07/2000 - 07/2023 Grill Cook

Wendy's, Attalla, AL

Order and take delivery of supplies.

Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Prepare specialty foods, such as fish and chips, sandwiches, following specific methods that usually require short preparation time. Operate large-volume cooking equipment, such as grills, deep-fat fryers, or griddles.

Wash, cut, and prepare foods designated for cooking. 10/2018 - 01/2019 Service Advisor

Superior Cadillac, Anniston, AL

Inspect vehicles for damage and record findings so that necessary repairs can be made.

Test and adjust repaired systems to meet manufacturers' performance specifications.

Estimate costs of vehicle repair.

Review work orders and discuss work with supervisors. Confer with customers to obtain descriptions of vehicle problems and to discuss work to be performed and future repair requirements. 07/2016 - 10/2018 Service Advisor/Sales/Detail Supervisor Superior Hyundai, Anniston, AL

Oversee and coordinate the daily operations of the vehicle detailing department.

John Usry

330 Mary Ln, Gadsden, AL 35901

Phone: 256-***-****

Email: ********@*****.***

Objective

Seeking a job to utilize my skills and experience in Retail Sales. Employment History

Manage a team of detailers, providing guidance, training, and performance evaluations.

Ensure that vehicles are thoroughly cleaned, polished, and detailed according to dealership standards.

Develop and implement standard operating procedures for the detailing process.

Monitor inventory of cleaning supplies, equipment, and detailing products, and order as needed.

Inspect vehicles after detailing to ensure quality and adherence to standards. Address customer complaints or concerns regarding vehicle detailing and resolve issues promptly.

Collaborate with other departments to coordinate vehicle preparation for sales or service purposes.

Maintain a safe and organized work environment, following safety regulations and guidelines.

Keep up-to-date with industry trends and advancements in vehicle detailing techniques.

Report on department performance and provide recommendations for improvement to management.

06/1973 - 06/2016 Owner/Operator

Memory Garden Flowers, Tucks and Catering, Centre, AL Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery.

Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations. Order and purchase flowers and supplies from wholesalers and growers. Deliver arrangements to customers, or oversee employees responsible for deliveries.

Plan arrangement according to client's requirements, using knowledge of design and properties of materials, or select appropriate standard design pattern.

Meet with clients to discuss event details, including menu options, dietary preferences, and budget considerations.

Plan and create a customized menu to suit the specific needs and preferences of each client.

Procure and source ingredients and food supplies from reliable vendors and suppliers.

Prepare and cook a variety of dishes in large quantities to cater to the number of guests expected at an event.

Ensure that all food is prepared, cooked, and presented according to high- quality standards and food safety regulations.

Coordinate with kitchen staff and servers to ensure smooth food preparation, delivery, and service during events.

Set up and arrange food displays and buffet stations in an aesthetically pleasing manner.

Provide exceptional customer service by addressing client requests and inquiries promptly and professionally.

Adapt to last-minute changes and unexpected situations to ensure a successful event.

Procure and maintain a diverse inventory of tuxedos, suits, and accessories in various styles and sizes to cater to customer preferences. Provide excellent customer service, assisting clients in selecting appropriate tuxedos and offering guidance on style and fit.

Handle rental orders, including taking measurements, processing paperwork, and ensuring timely delivery and return of tuxedos. 10/1972 - 06/2016 General Manager

Cherokee Memory Gardens, Centre, AL

Direct administrative activities directly related to making products or providing services.

Prepare staff work schedules and assign specific duties. Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. Perform personnel functions, such as selection, training, or evaluation. Plan or direct activities, such as sales promotions, that require coordination with other department managers.

Set prices or credit terms for goods or services, based on forecasts of customer demand.

Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. General High School Curriculum

High School Diploma

Cherokee County High School, Centre, AL

Business Coursework

2 Years at College or a Technical or Vocational School Gadsden State Community College, AL

Education History

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