Store Manager Customer Service
Resume:
MARLINA STORR
STORE MANAGER
Nassau, NP ***
********@*****.***
SUMMARY
Accomplished Store Manager with in-depth experience consistently rising through ranks. Well-versed
in sales, personnel management, accounting and inventory management. Dedicated to complete
knowledge of company products and services for optimized customer service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal
skills, excellent time management and problem-solving skills.
SKILLS
Inventory Control ¢ Key Performance Indicators (KPIs)
Scheduling + Store Management
Cash Handling + Sales
Cleaning + Product and Service Sales
Cash Register Operation « Staff Supervision
Visual Merchandising + POS Systems
Product Knowledge «Payroll Management
EXPERIENCE
JOHN BULLLTD
Nassau, New Providence
Store Manager 07/2018 to 12/2023
Managed opening and closing procedures and recommended changes to enhance efficiency of
daily activities.
Provided weekly work schedules to employees to accommodate business demands and
vacation requests.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service
inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives and attain
advancement.
Reviewed sales and gross profit report to assess company efficiency.
Conducted weekly staff meetings to motivate staff members, address concerns and questions,
plan improvements and evaluate progress toward goals.
Responded to customer concerns, working with manager to significantly raise customer
satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
EDUCATION AND TRAINING
HIGH SCHOOL DIPLOMA 06/2017
CR. Walker Senior High, School Lane
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