Country of Citizenship: United States of America
Veteran’s Preference: No
Contact Current Employer: Yes
Schedule: A (5 CFR 213.310 u)
Availability: Job Type: Permanent or Temporary
Work Schedule: Part –Time or Full-time
Desired Location: US- Detroit, Michigan Metropolitan area (Travel up to 30 mins.)
Skills
Business Process Improvement
Strong communication skills; verbal and written
Customer Quality Documentation (GM Supply Power)
Management of multiple managers agendas and meeting minutes
Drill Deep Wide-problem resolution analysis
Good analytical abilities and problem-solving capabilities.
Proficient in Microsoft Office Suites
Meticulous attention to detail(s) and organization
Focus oriented & diligence toward timely completion of goals/deadlines.
Conflict Resolution (8D, 5S, Kaizen, etc.)
Quality Coordinator (PPAP, blueprint reading, etc.)
Inventory Management (logging, database maintenance, etc.)
Data Entry (matrices, spreadsheets, etc.)
Accounting (Expense Reports, Tax Preparation, Maintenance of data, billing, etc.)
Software (Quickbookstfr67, MS Office, SAP, etc.)
Experience:
J & H BUSINESS SERVICES LLC
Ypsilanti, MI 02/2015-Prsent
10 Hours
Owner
Business Setup Consultant
Prepare LLC articles, setup emails and websites, Quickbooks setup
Accounting
Quarterly or Month-end bookkeeping, Tax Returns for individuals and businesses.
Grant Writing
Grant package completion, contract with clients for completion of grants, and research of open grants.
ZCC USA, Inc
Ann Arbor, MI 04/2024-Present
Hours 40
Accounting Clerk/Office Assistant
Posting of incoming accounts receivable payments
Research and resolve outstanding discrepancies
Prepare and maintain aging reports for assigned accounts
Collections - with a customer conscious approach
Data entry
Contact suppliers to perform verbal validations of their remittance information
Proficient with Excel, good communication skills, attention to detail, organizational skills
SAP experience
General office duties
Tasks include updating financial records
Reconciling bank statements
There and Back Transperation LLC
Ypsilanti, MI 04/2014-04/2024
(1099) Hours 30
Office Assistant/Accounting Clerk
Data entry of invoice information.
Compiling of financial information; Balance and Income Statements.
Organization of business information and work filing.
Development of policies and completion of proposal information.
Intuit, Inc 01/2021-04/2025
Ypsilanti, MI 20 Hours(Remote)
Customer Support Representative/ Tax Associate
Assist customers with tax return completion.
Prepare personal and small business returns
Internal & External Customer Service telework.
Answered questions on the operation of TurboTax and QuickBooks.
Data entry of tax return information.
Organization of business information and work filing.
Veteran Affairs Medical Center 06/2012 – 08/2013
Detroit, MI 48201 Hours 40
Program Support Assistant
Exhibit excellent internal and external customer service in person and/or on the telephone.
Prepares and provide appointments to clients and/or staff.
Effectively communicates with clients and staff in receiving orthotic and prosthesis needs/issues.
Preparation of oxygen billing for patient’s orthotic needs at home.
Transportation Clerk
Explains VA eligibility criteria for beneficiary travel to patients, families, and availability of services at each location as they relate to travel benefits.
Exhibit excellent internal and external customer service in person and/or on the telephone.
Compute the cost of travel allowances, while advising prospective travelers availability and most suitable routes/accommodations.
Effectively communicates with vendors to secure reservations and tickets for travelers.
Review requests for reimbursement of travel costs for the purpose of assuring compliance with regulations and procedures.
Ensure completeness, accuracy, internal consistency, and agreement with basic regulations.
Accurately completes all necessary paperwork and collects data as needed for preparation of reports for internal review.
Provide effective patient liaison activities to promptly address their travel needs and issues.
Assists with training and education of new support staff regarding duties of position for cross-coverage purposes.
Eastern Michigan University 05/2011- 05/2012
Ypsilanti, MI 48197 Salary 7.50 USD per Hour
(Work Study)
Hours 20
Office Assistant
Basic accounting principles and activities.
Effective internal and external communication include mailing appropriate materials and referring caller to appropriate services.
Help maintains positive relationships with Small Business Technology & Development Center (MI-SBTDC), satellite, and host staff.
Maintains various tracking spreadsheets, performs data entry and maintains accurate database.
Help maintain training website schedule and assists in recruiting clients for training programs.
Provides administrative support to SBTDC Regional Director, Associate Directors, Program Communications Coordinator and Program Administration Coordinator.
Coordinates collection of economic impact information.
Jackson Hewitt 10/2010- 04/2012
Ypsilanti, MI 48198 Hours 25
Tax Preparer
Filing of alpha and numerical system.
Research with CPA on tax issues.
Prepare personal and small business tax returns.
Exhibit internal and external customer service to clients.
Yazaki North America 10/2000-04/2010
Canton, MI 48187 Hours 40
Quality/Warranty Coordinator/Administrative Assistant
•.Performs verification of Production Part Approval Process (PPAP) package.
•.Completed correct errors and verify quality control requirements are achieved.
•.Reports program-by-program PPAP status, monitors and component PPAP requirements.
•.Assist and provide support to Program Management performance and milestone events for current PPAP status.
•.Support review of lessons learned into advance program team activities.
•.Development improvement planning.
•.Coordinates/supports shipment activities (locally) and participate in problem solving activities, where problems are complex.
•.Compare blueprint, work order, and notice of revisions for accuracy.
•.Participate in establishing the service part process, work instruction, and procedure.
•.Prepare regular warranty report presentation to the customer Track warranty return from the customer in a database and coordinate their delivery to the affiliate manufacturing facility.
•.Collect, organize and review data: performs data entry, filing and be a central processor for design and manufacturing requests for prototype and production changes/ process improvements.
Collaborate in cross-functional work groups as assigned to review engineering changes with Executive management for program change status.
Manage meetings for ten managers and calendars.
Library organization, alpha-numeric filing and maintenance.
Office supply maintenance and ordering through supply system.
Coordination of department events and other administrative duties as needed.
University of Michigan 08/1998 - 10/2000
Ann Arbor, MI 48109 Hours 40
Secretary III
Office coordinator for a busy pediatric Physician Medical & Rehabilitation (PM&R) office for three physicians and one fellow. Expense reports, billing for non-clinic activities.
Prepared & maintained patient charts.
Customer service external and internal; handle prescription requests, distribution of clinic reports, patient scheduling and problem resolution.
Managing calendars; prepare & schedule legal depositions.
Word processing- Cumulative Vita/Book Chapters /Manuscripts/ Correspondence (some transcribing).
Education: Washtenaw Community College
Ann Arbor, Michigan 48105
Associate degree - June 1998
Major: General Studies Business
Eastern Michigan University (EMU)
Ypsilanti, Michigan 48197
Pending degree – Hyjatize
Major: Bachelor of Business Administration in Accounting
Additional Information:
Certificates of Completion
Basic Electronics for Non-Technical Person
Seven Habitats of Highly Effective People
Coaching Your Business Team
The Essentials of Credibility, Composure, and Confidence
Effective and efficient external & internal communication
APQP
FMEA
PPAP
References: Kenneth Hill Business Practice, VAMC Supervisor
Phone Number: 313-***-****
Email Address: *******.****@**.***
Reference Type: Professional
Tameka Bow EMU Program Coordinator
Phone Number: 734-***-****
Email Address: ****@*****.***
Reference Type: Professional
Donald DeYoung Jackson Hewitt Office Manager
Phone Number: 734-***-****
Reference Type: Professional
Linda Swisher Yazaki North America Engineer
Phone Number: 734-***-****
Email Address: *****.*******@**.******-**.***
Reference Type: Professional