Human Resources Continuous Improvement

Tania Sotelo

Gaithersburg, MD •765-***-**** • ********@***.*** • https://www.linkedin.com/in/sotelme/ Summary

Human Resources leader with expertise in Diversity, Equity, and Inclusion initiatives, recruitment process optimization, and continuous improvement. Skilled in agile project management, strategic HR planning to enhance organizational effectiveness. Innovative problem- solver, internal employee investigations, managing employee conflict, and fostering a culture of respect, integrity, and accountability. Education

Michigan State University East Lansing, MD

Master of Business Administration, Strategic Human Resources & STEM Supply Chain Management Aug. 2022 - May 2024 Master Merit Fellowship & Forté Foundation Fellow

Awards: Poets&Quants' Best & Brightest MBAs Class of 2024, Broad MBA Unity Award 2022-2023 & 2023-2024 Indiana University Kokomo, IN

Bachelor of Science in Biological and Physical Sciences-Biomedical Aug. 2014 - May 2017 SHRM-CP- In Progress Nov. 2024

Work Experience

Graduate Assistant for the Full-Time MBA Admissions Program- Talent Acquisition East Lansing, MI Eli Broad College of Business, Michigan State University Aug 2022 - May 2024

• Increased applications by 60% through leading end-to-end talent acquisition strategies, including hosting webinars and engaging one- on-one with candidates.

• Trained and developed five graduate assistants to lead admission projects and responsibilities, ensuring seamless task continuation through performance management to enhancing leadership an performance.

• Optimized enrollment continuity with a 20% decrease in deposited student attrition by using data-driven insights in applicant analysis, providing consultation, and maintaining high standards in candidate selection to meet program objectives. Global Human Resource MBA Intern Chicago, IL

Mars Wrigley Jun 2023 - Aug 2023

• Created and executed a Wellbeing and DEI program, enhancing organizational culture through strategic HR planning and initiatives focused on cultural transformation and employee relations.

• Improved employee satisfaction and retention by 15%, recommending Human Resources solutions and implementing effective communication strategies across North American sites via the “Belonging for All” framework.

• Elevated unity and engagement, developing and executing communication strategies and monthly toolkits to foster organizational development and internal communications.

• Boosted operational efficiency by 20%, ensuring Human Resources compliance and forming strategic partnerships, conducting in- depth investigations, selecting KPIs, through compliance management, project tracking, and partnership building. Primary Care Patient Service Representative Frankfort, IN Ascension Medical Group (ST. Vincent Hospital) Nov 2021 - May 2022

• Aligned HR policies with medical goals, ensuring cross-functional communication and HIPAA compliance for organizational success and data security.

• Reduced claim errors by 20% by redesigning databases for CPT codes, improving operational performance in medical billing. Laboratory Technician/ Phlebotomist Lafayette, IN

Alverno Laboratories Oct 2020 - Nov 2021

• Enhanced operational efficiency by 55% and resource allocation by 80% through strategic process implementation and accurate inventory forecasting, demonstrating strong data management and process optimization of laboratory. Preparedness Coordinator/Medical Reserve Corps Coordinator Frankfort, IN Clinton County Health Department Nov 2017 – Sept 2018

• Increased emergency preparedness by 80% across 8 facilities, ensuring compliance through bi-monthly meetings, conducting investigations and developing strategic plans to enhance response capabilities. Medical Assistant Frankfort, IN

Open Door Clinic, Non-Profit Aug 2012 - Sept 2018

• Enhanced operational efficiency by 55% through effective scheduling and fundraising, securing $50,000 for health programs, showcasing strong organizational skills and financial management.

• Utilized data analysis to personalize patient care, improving outcomes and satisfaction, highlighting expertise in data-driven decision-making and stakeholder engagement.

Skills

Languages: Fluent in Spanish (Native)

Workday, ADP, Epic, Athena, Excel, SAP, Tableau, Power-BI, agile project management, Human Resources consultative services

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