Data Entry Customer Support

Caitlin Bisson

**** * *** ** *** ***

Modesto, CA 95351

**************@*****.***

*Objective

-Creative and results-driven Freelance Content Creator and Advertiser with extensive experience in data entry, customer support, and SEO optimization. Proven ability to develop engaging content, execute effective advertising strategies, and manage various freelance projects in a remote environment. Adept at handling multiple tasks simultaneously while delivering high-quality results

*Work Experience

1. Customer Support Specialist (Remote, Self-Employed) March 2017 – Present

-Provided exceptional customer service via phone, email, and chat, addressing inquiries and resolving issues promptly.

-Managed customer accounts, processed orders, and handled returns and refunds efficiently.

2. Data Entry Specialist (Remote) 123 Solutions Inc. June 2018 – February 2023

-Entered and maintained accurate data in various systems, ensuring consistency and precision.

-Conducted data verification and analysis to support business operations and decision-making.

3. SEO Optimization Specialist (Remote, Self-Employed) January 2015 - Present

-Developed and implemented SEO strategies to improve website visibility and search engine rankings.

-Analyzed website performance metrics and made data-driven recommendations for optimization.

4. Freelance Content Creator/Advertiser (Self-Employed Remote) 2010 – Present

-Developed and executed content strategies for various clients, including blog posts, social media updates, and promotional materials.

-Managed advertising campaigns, including ad copywriting, targeting, and performance analysis.

-Utilized SEO best practices to optimize content and improve search engine rankings, driving increased traffic and engagement.

-Collaborated with clients to understand their goals and deliver tailored solutions that meet their needs.

*Education

-Granada High School, Livermore, CA

High School Diploma, Graduated 2007

*Skills

-Excellent communication and problem-solving skills

-Proficient in data entry and database management

-Experienced in SEO strategies and tools

-Ability to work independently in a remote setting

-Strong attention to detail and organizational skills

-Content Creation & Strategy

-Advertising & Campaign Management

-SEO Optimization

-Data Entry & Database Management

-Customer Support

-Remote Work Proficiency

-Project Management

*References Available upon request

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