Restaurant General Manager

Brad La Fleche

Garden City, ID

**********@*****.*** • 949-***-**** • LinkedIn.com/in/brad-la-fleche-82187815

Restaurant Manager

Driven, enterprising, and proven leader with over 20 years of experience in restaurant management, well positioned to harness talents to bolster sales, build atmospheres, and elevate guest experiences in dynamic dining establishments.

— Areas of Expertise —

Sales and Promotions FOH & BOH Management Restaurant Finance and Payroll

Staff Training and Development Bar and Restaurant Management Event Planning and Coordination

Opening and Closing Procedures Live Entertainment Beverage Pairing and Cocktails

— Career Accomplishments —

Established bustling restaurant and musical venues from startups.

Collaborated with award-winning chefs in the creation of beverage pairings and cocktail menus.

Professional Experience

Mirabella Retirement Community Portland, OR

Interim Dining Director / General Manager 2022 – June 2024

Overseeing the daily operations of Dining Services at the Mirabella Retirement Community, including one fine dining restaurant, two upscale casual restaurants, and a catering program. Manage scheduling, staffing, and training of dining room staff to maintain high service standards. Collaborate with the culinary team to create menus and daily specials. Developed and currently maintains relationships with residents, staff, and vendors.

Key Accomplishments:

•Proven leadership skills, with a focus on motivating teams toward excellence and achieving an exceptional staff retention rate, reflecting strong management and interpersonal abilities.

•Excellent communication skills to interact effectively with residents, staff, and management.

•Works cohesively with other departments to help ensure a high level of quality for the residents.

•Educate Staff on Relias Training and Safety Protocols.

•Ability to successfully manage budgets and control operational costs.

Skyloft Music & Restaurant Albany, NY

General Manager 2019 – 2021

Managed staff of over seventy, interviewing, hiring, scheduling, payroll, and executing opening and closing procedures. Performed basic human resource functions including on-boarding, conducting new hire orientation and safety training, and providing FOH and BOH tours. Interacted with guests, staff, and vendors, creating a professional environment and building crucial relationships.

Key Accomplishments:

•Opened startup high volume, upscale Concert Venue and Restaurant.

•Liaised between the restaurant and live performance talent, ensuring smooth hosting of National acts at the Concert Venue.

•Created and implemented bar training materials and cocktail menu.

Andina Restaurant Portland, OR

Front of House Manager 2018 – 2019

Conducted operations and staff management in a dynamic Peruvian restaurant, boosting positive dining experiences with consistent floor presence and exceptional customer service. Trained and developed dining staff, constructed staff schedules and performed payroll functions. Performed opening and closing procedures daily.

Key Accomplishment:

•Arranged Private dining experiences nightly, coordinating both FOH and BOH to ensure flawless execution.

Departure Restaurant & Lounge Portland, OR

Front of House Manager 2017 – 2018

Directed staff and operations in quality, high-performing, dining establishment. Performed opening and closing procedures for the restaurant. Calculated payroll, coordinated staff scheduling, and led staffing training and development initiatives.

Key Accomplishment:

•Collaborated with James Beard Nominee Executive Chef Gregory Gordet to exceed goals of establishment.

•Obtained a score of 100% for management and 97.6% in customer satisfaction for Coyle Shop restaurant.

The Ranch Restaurant & Saloon Anaheim, CA

General Manager 2011 – 2016

Orchestrated opening of a 20K square foot restaurant, banquet center, wine cellar, and nightclub. Crafted front-of-house training manuals and arranged training for FOH staff for both club and restaurant. Led safety training for hospitality and security staff. Helmed training, interviewing, and scheduling for staff of more than sixty employees, providing consistent high-quality guest services were provided at all times. Fostered strategic relationships with the owner and key stakeholders, gaining insight into company culture and ensuring the realization of company vision.

Key Accomplishment:

•Conducted event planning and staff coordination for banquet events of more than five hundred attendees.

•Boosted sales by creating higher check averages and decreased turnover of management and staff.

•Designed, implemented, and planned craft cocktail and wine programs in partnership with Master Sommelier Michael Jordan.

The White House Restaurant and Lounge Laguna Beach, CA

Bar Manager 2001 – 2011

Guided bar staff of forty in dynamic, bustling, live music restaurant and nightclub. Coordinated staff training, hiring, firing, coaching, scheduling and development. Performed cost saving initiatives, ordered inventory, and balanced daily receipts.

Key Accomplishment:

•Drove sales by creating promotions, crafting drink recipes, and booking popular performers, ensuring atmosphere conductive to profitability.

Additional Experience

The Vault 350 Long Beach, CA

Bar Manager

Hired, trained, and developed a staff of sixty cocktail and bar servers. Oversaw nightly end-of-day procedures, ordering, inventory, and purveyor relations.

Key Accomplishment:

•Piloted staff training program by creating documents and materials, ensuring extensive training for bar staff.

•Chosen to design, create, and assemble high capacity upscale Concert Venue bar.

Canyon Fireside Grille Rancho Santa Margarita, CA

F&B Manager

Led a team of twelve bartenders. Structured staff scheduling, trained and evaluated employees, and conducted open and close procedures. Performed ordering, inventory, and vendor relations duties.

Key Accomplishment:

•Crafted and implemented wine and beer pairing for menu, and designed beer and cocktail program.

Stadium Brewing Co. Aliso Viejo, CA

Assistant General Manager

Interviewed, hired, scheduled, and coached more than seventy-five staff members. Conducted ordering, inventory, and P&L control. Opened and closed the restaurant following process and procedures. Designed and implemented hiring documents and human resources materials.

Key Accomplishment:

•Recruited to build a start-up restaurant and brewing company.

References available on request

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