HVAC Pre-Apprentice

N. Jolie Lindsay

Fort Worth, TX ***** • Mobile: 469-***-**** • ********@*****.***

Education

Degrees:

High School Diploma: 03/2023

Citizens High School - 1590 Island Lane #44, Fleming Island HVAC Installation And Repair, Graduated 08/2023

North Texas Job Corps – 1701 North Church Street

Professional Summary

Eager HVAC apprentice with a strong foundation in effective communication with vendors, team members, and clients. Demonstrates exceptional organizational skills in managing multiple time-sensitive work orders efficiently. Skilled in testing connections, repairing components, and charging refrigeration systems. Thrives in both independent and collaborative environments, ensuring swift and accurate completion of refrigeration maintenance, repairs, and installations. Known for being organized, dependable, and proactive in managing diverse priorities while maintaining a positive attitude. Ready to undertake additional responsibilities to contribute effectively to team success. Skills

Skills and Expertise

• Universal EPA Knowledge: Proficient in understanding and applying Environmental Protection Agency regulations and guidelines, ensuring compliance and safety in handling refrigerants crucial for HVAC systems.

• In-Depth Knowledge of Refrigeration Systems: Comprehensive understanding of refrigeration cycles, components, and operational principles, essential for diagnosing issues and optimizing system performance.

• HVAC Change-Out Procedures Expertise: Skilled in the systematic process of replacing HVAC equipment, including removing old units, installing new systems, and ensuring proper functioning according to specifications.

• Defrost Controls: Familiarity with defrost control mechanisms and strategies, critical for maintaining efficiency and preventing frost buildup in refrigeration systems.

• Heating Principles Knowledge: Proficiency in the fundamental principles of heating systems, including heat transfer, combustion processes, and energy efficiency considerations.

• Troubleshooting Expertise: Strong ability to analyze and diagnose HVAC system malfunctions, utilizing systematic troubleshooting techniques to identify root causes and implement effective solutions.

• Knowledge of Power Tools: Competent in the safe and effective use of power tools such as drills, saws, and power wrenches, essential for installation and maintenance tasks.

• Hands Tools Expertise: Skilled in using a variety of hand tools, including wrenches, screwdrivers, and pliers, for precise adjustments, repairs, and assembly of HVAC components.

• Customer Service Experience: Proven track record of delivering exceptional customer service, ensuring client satisfaction through clear communication, responsiveness, and professionalism.

• Sales Experience: Familiarity with sales processes and techniques, capable of effectively communicating HVAC solutions and services to potential clients, contributing to business growth and customer acquisition.

Work History

Taliah’s Plate-N-Go

Newark, NJ – 06/2018 to 08/2021

Professional Skills

• Food and Beverage Service: Delivered prompt and accurate service, ensuring customer satisfaction through attentive handling of food and beverage orders.

• Conflict Resolution: Effectively managed and resolved customer disputes and complaints, maintaining high levels of customer satisfaction and loyalty.

• Interpersonal Mediation: Fostered team cohesion by facilitating resolutions between coworkers, promoting a collaborative and supportive work environment.

• Workplace Safety: Upheld strict safety standards, maintaining a clean and hazard-free workplace to ensure the safety and well-being of colleagues and customers. MyNotaryDoc LLC

Remote - 03/2020 to 08/2020

• Telephone Support: Managed both inbound and outbound customer calls, offering prompt and courteous assistance to address inquiries and resolve issues effectively.

• Customer Inquiry Resolution: Provided clear and accurate information about products and services, ensuring customer satisfaction and loyalty through effective communication.

• Prospective Client Engagement: Proactively initiated contact with potential customers, effectively promoting services and fostering new business relationships to drive client acquisition.

• Email Communication: Responded promptly to client inquiries via email, delivering detailed information and solutions to address client needs and inquiries.

• Client Meeting Coordination: Organized and facilitated meetings between clients and senior management, ensuring productive discussions and strengthening client relationships through effective coordination and communication. Bubbles

Newark, NJ – 09/2020 to 11/2021

• Handled inbound and outbound customer calls efficiently and professionally.

• Supported team productivity by assisting colleagues to maintain workflow.

• Ensured timely completion of client laundry services.

• Focused on customer satisfaction by addressing their concerns and ensuring garment quality.

• Accommodated special requests from customers regarding laundry preferences.

• Managed cash transactions accurately to provide clients with correct change. Home Builders Institute

North Texas Job Corps Center - 08/2022 to 08/2023

• Investigated and diagnosed major malfunctions and breakdowns in heating and air- conditioning systems using troubleshooting techniques.

• Conducted thorough inspections and testing of refrigeration systems, safety devices, and controls to ensure proper functionality.

• Analyzed blueprints, wiring diagrams, piping schemes, and engineering specifications to effectively diagnose and repair HVAC units.

• Programmed computerized energy management systems and verified their operation to optimize system efficiency.

• Monitored and tested chemical levels in refrigerators and freezers to ensure compliance with regulatory standards.

Certifications

• EPA Universal Certification: Accreditation demonstrating proficiency in handling refrigerants according to Environmental Protection Agency regulations, essential for HVAC technicians to ensure compliance and safety in refrigeration systems.

• OSHA 10: Certification from the Occupational Safety and Health Administration indicating completion of a 10-hour safety training course, covering fundamental workplace safety practices and regulations to promote a secure working environment.

• Ramset Certification: Credential certifying competence in the operation and maintenance of Ramset tools, ensuring proficiency in utilizing these tools safely and effectively within construction and HVAC contexts.

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