Rajiv Kapoor
ad7m29@r.postjobfree.com • 201-***-****
Qualification Summary
Versatile and result-oriented professional with substantial experience in portfolio management, Team Development, Process improvement, Scope Administration and Delivery within Time and Budget.
Equipped with strategic planning and decision-making skills in streamlining business processes and operational planning knowledge to solve business challenges, allocate resources, and achieve financial goals. Superior skills building robust relationships with key clients, vendors, and stakeholders aimed at achieving customer satisfaction as well as improving business performance/productivity.
Areas of Expertise
Business Analysis
Risk Assessment & Mitigation
Strategic Planning & Execution
Project Governance
Stakeholder Engagement
Cross-Functional Leadership
Agile Strategies
Standards Compliance
Team Training & Development
Accomplishments
●Lead Role - Agile Transformation
●Implementation of Agile practices - Established 4 Offshore Vendor Teams - 1.4 Million Saving Year on Year
●Optimized revenue growth from 1.8M to 2.6M at Mphasis Corp
●Reduced approx. 30% post production user issues – Wipro Ltd
Career Experience
TIAA CREF – NJ - Sr IT Project Manager 06/21- 05/24
SAFe Agilist – MONEY Movement- Identify the area of improvement and continue to implement multiple Epics simultaneously in each PI.
●Strong expertise in project management and business analysis of functional business centric features & stories, process flows, procedures. Reviewed functional workflows and contributed by providing feedback in the E2E workflow of the money movement features.
●Experience understanding and delivering initiatives related to IRS tax change projects and technology initiatives
●Collaborated with Product Owners (PO) and Product Managers (PM) to identify, summarize and capture the Product Vision, Road-map, and Backlog. Achieved customer expectations for project deliverables by engaging stakeholders as well as assisting product/business owners.
●Ensured data integrity e.g. data security, data loss, data duplication and query response time performance to retrieve data sets. Established and monitored QA practice for smooth UAT and post production phase.
●Plan, facilitate and summarize new Product Increment planning events every quarter. Define and manage the Product. Weekly portfolio meeting with C level executives.
●Drive relentless improvement via Inspect and Adapt process; assess the agility level of the Release Train and help them improve. Initiated IP Sprint to bring holistic improvement and encouraged ideas from team members to think out of the box technical and non-technical improvements.
●Spearhead Scrum of Scrums to connect multiple teams with an aim on delivering complex solutions. Initiate and execute program board in PI planning sessions while coordinating with Scrum master. Provide operational support for Agile transformation of the organization.
●Administer all facets of PI planning working sessions as well as crafting reports for leadership meetings. Capacity planning with relevant stakeholders (PO\BA\Dev\QA\UAT & Dev ops).
●Pivotal role in establishing Four fully functional vendor PODS in India. Owned the onboarding and KT plan with definite start and finish milestones. Collaborated approach to resolve conflicts.
International Flavors & Fragrances – NJ 03/21- 06/21
IT Science – Project Manager
IT Research & Development – Agile transformation and implementation of SAFe scaled agile framework.
●Quickly established collaborative partnership with key stakeholders to ensure leadership buy-in across both Business and IT - Become a strategic partner in organizational road mapping and structuring to drive increased ROI, greater adoption and higher transformation success.
●Identified and executed best practices to increase delivery, transparency and quality - Facilitate sprint road mapping, planning sessions and retrospectives.
●Supported the triage and resolution of critical impediments. Complete support to PO’s located in USA, Europe, Brazil, Singapore, UAE and Australia.
●Owned Project task planning process complete with resource model, team capacity and milestones.
Bank of America, NJ 2017 – 02/21
VP – Business Solution –IT Project Manager
Mobile & Digital Platform Online Banking App2App Account Integration Consumer & GWIM Initiatives
●Owned all aspects of SDLC for application related to Global Market activities including End 2 End trade processing flows and settlement processes specifically in Cash equities, Options, Fixed Income and Derivative products and all aspects of retail banking and settlement of transactions as per FRTB rules.. Ensured that project artifacts including project plan, development plans are updated as and when required. All data updated in JIRA on a daily basis.
●Took a dynamic role to streamline PI scope, schedule, and delivery within time and budgetary constraints. Administer all facets of PI planning working sessions as well as crafting reports and presented to top-leadership.
●Road map in JIRA Align: full commitment to understand the importance of delivering Capability to Epic to Feature to User Stories related to Investment management & Asset Management initiatives.
●Improved SDLC and delivered quality work by leveraging organizational resources while leading team development. Evaluate technical obstacles and enable pipeline initiatives while closely collaborating with vendors. Assured evading schedule deviation and budget overrun whereas compiling data of initiative scorecards.
●Continuous review of Budget financials for projects managed directly by vendor teams. Communicated budget constraints at the earliest to Sr Management and Business teams.
Mphasis Corp, New York 2015 – 2017
Project Manager – Mitsubishi UFJ Securities – EPS Program
●Spearheaded and facilitated best practices on CCAR, Regulatory, Compliance, Risk Rating, and Fed Reporting apps with keen focus on ensuring compliance with standards.
●Owned and managed financial stress testing of treasury Cash and treasury Repos workflows, processing and financial regulations in accordance with Dodd Frank rules..
●Expertise in Trading and Operations with knowledge work flows of Global Markets activities, Compliance and Regulatory reporting framework as well as post trade activities and settlement processes. Ensured that trade settlements adhere to FRTB compliance drafted by the Basel Banking Committee. Transactions were mandated as per FRTB rules.
●Ownership of project invoicing artifacts, Statement of Work, financial business cases and Capital Requests.
●Closely worked with the CFO team to ensure no budget overruns and completion of project deliverables within the limit of assigned budget.
Bank of America – Merrill Lynch, NJ 2014 – 2015
Project Manager - Global Wealth Management - ML ONE platform
Streamlined all facets of DEV/SIT deliverables, including PM strategy and business scenarios with an aim on program success. Recognized overall release matrix across ML ONE program while assisting development stream leads. Conducted and directed conference meetings with business and technology partners as well as crafted and presented status reports to evaluate performance/productivity.
●Resolved functionality integration gaps by ensuring transparency with BA & Dev teams.
●Assured vertical development and testing streams coordination while outlining cross function dev processes.
●Utilized key digital tools for fixed income portfolio management and trades settlement in FX for respective clients.
●Transformed successfully client financial portfolios from four disparate systems into consolidated ML one platform.
Wipro Technologies, NY 2012 – 2014
IT Project Manager for tier 1 US Banks
Administered enterprise-wide release activities for Dev, SIT, and UAT phases whereas assisted Wipro Dev/Ops COE team. Led wholesale banking, retail banking, consumer, payments, and internet digital projects while implementing effective business driven strategies. Improved SDLC process through close coordination with project stakeholders/vendors.
●Improved SDLC process through close coordination with project stakeholders/vendors.
●Reduced banks/clients’ escalations by analyzing weekly reports and evaluating strategic improvement areas.
●Examined customer’s issues, needs, expectations, and prospects for new projects to improve satisfaction/services.
●Promoted adherence to Project Portfolio structures, PMO standards and practices across multiple accounts i.e. Citibank, State Street and US Bank. Delivered dynamic support to COE as well as deploying best practices in the NA region.
Additional Experience
PMO – IB Operational Risk Technology & Asset Management (Regulatory & Compliance) - JPMORGAN Chase
QA Manager - Global Wealth Management Bank of America – Merrill Lynch
QA Team lead – MARSH USA Inc - Complete life cycle of Insurance applications - P&C, GL, D&O, E&O
Education
Honors Master of Science Degree in Information Technology - Stevens Institute of Technology - NJ - USA
Degree in Business Administration - Delhi University - India
Master’s in Computer Administration - NIIT - Delhi University - India
Certified SAFe, PO/PM, ASM, SAFe Agilist, CSM, PMP & CMMI