Housekeeping Supervisor Team Leader

Kendrick Jackson

817-***-**** *********@*****.*** Groesbeck, TX 76642

SUMMARY

Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.

Proficient professional trained in hotel operations, cleaning procedures, and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort. Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Staff evaluations

Department coordination

Employee evaluations

Staff Scheduling

EXPERIENCE

Housekeeping Supervisor, Windsor Nursing Facility, May 2020-July 2024 Groesbeck, Texas

Created and implemented daily cleaning schedules for staff members. Coordinated with other departments within the hotel to ensure a smooth flow of operations. Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.

Warehouse Manager, All Pro parts, February 2018-March 2020 Arlington, Texas

Established procedures for receiving, storing, handling hazardous materials safely. Conducted regular audits of warehouse operations to identify areas of improvement. Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.

EDUCATION AND TRAINING

Some College (No Degree)

Management Science, San Diego State University, San Diego CA Professional Development Courses:

Ranked in Top 10% of class

Continuing Education: (list any relevant completed courses here)

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