Property Manager Assistant

Ginvann Gonzalez

Bilingual

San Antonio, TX

To obtain employment where I can grow with the company and use my abilities and skills to proceed with

growth within the company.

Authorized to work in the US for any employer.

Willing to relocate to: New Braunfels, TX - Schertz, TX Authorized to work in the US for any employer

Work Experience

Property Manager

Baird Management - San Antonio, TX

April 2021 to Present

:Oversee the property on daily basis.

:Make sure all rents and utilities are correct in the residents ledger.

:Make sure to answer phone calls and emails.

:Scan checks to each unit

:Put all prospects in system or send application online.

:Software I use is Resman I am familiar with Yardi and ONESITE.

:Use NTN to run background

:And we use Assurant for surety Bonds for deposits.

:Walk property make sure it looks good and there are no excessive trash or Trash that does not belong like mattresses or box spring’s. If so I look on camera to see who did it and charge there ledger.

: Make sure vendors get paid according to their schedule and what they performed also to have a great relationship with them so if you have an emergency they are not hesitate to come to your property.

:Make a schedule for my vendors so everything is completed in a timely manner and I can do the final walk through.

:Make sure there is no unauthorized occupants or Animals that are not on lease and lease violate if there is a such a matter.

:Take care of delinquency and make sure ledgers are matching correctly on reoccurring charges done right.

: If resident does not communicate with me on being late after I send out NTV I go in unit to make sure I don’t have a skip. If not file for eviction.

:Send out 60 day Renewal letters.

:Send out notices either through e blast or flyer.

:Work on 60 day renewals.

:Make sure to insure the safety of my residents.

:Make sure everything up to code.

:Think fast when Emergencies happen.

Assistant Property Manager

Lincoln Property Company - San Antonio, TX

May 2020 to August 2021

Tax credit property: 50% -60% and market units . Worked on leases recerts and Aec - Aer Renewal.Posted all money Including SAHA and any other subsidized Payments on residents ledgers. Posted all utilities and any other charges according to their ledger. Renewed charges in residents ledger if Resident renewed. Made sure all 60 day notice to vacates we're put in to Yardi accordingly. Did all move outs and walked all move outs to assist charges for any damages left behind. As well as pictures to keep in file

Did all skips, Also filed eviction on Residents that we're not in communication with payment arrangements. Collections

Purged files and communicated with our third party collection agency on what files were being purged. Did recertifications with residents and sent out to compliance in a timely manner. Made sure all notice to vacate we're sent out by the 6th of each month. Pre closed with property manager so all refunds were sent To accounting and all write offs we're done so we could close out our books by the 25th of each month per Lincoln's policy. Helped in filling in as acting manger while property manager was out. Contacted vendors to make sure everything was on schedule. Researched ledgers I if we were missing Payments from any subsidized housing authorities. Greeted all prospective prospects and answered phones. Gave tours and made appointments also learned how to remote inn during the pandemic.

Assistant Property Manager

Good Harbor management - San Antonio, TX

October 2017 to May 2019

Posting all rents to onesite

Stepping up to managers roll while they are not in. Working on delinquency Sent out all NTV by the fourth of each month and File Evictions when needed. Working with residents

Filing submit files thru compliance

Send out small balance notices

Make sure all annual SAHA inspections are ready for due date. Post all money that Come in thru Bexar county portal and SAHA portal. Marketing leasing

Fair housing

Make sure all invoices are processed in timely manner. Make sure all PO'S are submitted.

BID and proposals are sent out for review.

Make sure reports are submitted each week when due. Check all leasing agents files before approving.

Make sure work orders are completed in timely manner also order parts if needed. Make deposits and submit petty cash.

Assistant Manager/ Leasing Agent

Las Brisas Apartment Homes - San Antonio, TX

October 2010 to October 2016

Fax machine scanning pdf computer outlook word & excel. Collections, Post all rent payments, prepared deposits, Invoices, renewals, prepared Leases

Filed Evictions if needed, Leasing marketing, preparing move ins walked units to see if they were move in ready.

Helping Manger assist with property.

Bank Teller/ CSR

IBC Bank - San Antonio, TX

September 2008 to September 2010

San Antonio, TX

Sept 2008- Sept2010

Managed day to day activities. Sold auto insurance policies gave quotes by phone. Faxed declaration pages to banks and financing companies for proof of Insurance on vehicle. Took care of underwriting problems made sure they were handled correctly to correct financing company or customer. Also did Taxes during tax season. Licensed notary, notarized letters or documents. Bank Teller/ CSR

IBC Bank - Kerrville, TX

December 2006 to March 2007

Greeted customers and answered questions. Cashed payroll checks. Helped customers to select a banking account that best meet their needs. Helped them with their savings account and CD'S Insurance Representative

TX - San Antonio, TX

May 2002 to April 2004

Responsibilities

Gave quotes sold auto insurance took pictures of vehicles and uploaded to correct company did endorsements took payments

Education

High school diploma in Management

Kennedy High School - San Antonio, TX

April 1994 to May 1999

GED in records and filing

KENNEDY HIGH SCHOOL - San Antonio, TX

Skills

• Marketing (10+ years)

• Filing (10+ years)

• Section 8 (7 years)

• Microsoft Outlook

• Accounting (2 years)

• Underwriting (5 years)

• Hospitality

• Microsoft Office (8 years)

• Budgeting (6 years)

• Customer service (10+ years)

• Microsoft Excel (5 years)

• Merchandising (8 years)

• Negotiation (10+ years)

• Data entry (9 years)

• Spanish

• Multilingual (10+ years)

• Marketing (10+ years)

• Windows (6 years)

• Social media management (10+ years)

• Analysis skills

• Microsoft Word (5 years)

• Double entry bookkeeping (2 years)

• Microsoft Access (7 years)

• Cash application (5 years)

• Accounting software (2 years)

• Typing (10+ years)

• Office manager experience (9 years)

• Event planning

• General ledger reconciliation (9 years)

• Accounts payable

• Financial report writing

• Property leasing

• Retail sales (4 years)

• Human resources (Less than 1 year)

• Time management

• Accounts receivable

• OneSite

• Yardi

• Sales (10+ years)

• Fair Housing regulations (10+ years)

• Insurance sales (5 years)

• Balance sheet reconciliation

• Tax experience

• Cash handling

• General ledger accounting (10+ years)

• Computer operation (10+ years)

• Computer literacy (10+ years)

• Debits & credits

• Bookkeeping (1 year)

• Web services

• Communication skills (10+ years)

• Administrative experience

• Cashiering

• Stocking

• Leadership

• Driving (10+ years)

• Organizational skills

• Customer support (10+ years)

• Software troubleshooting

• Office experience

• Microsoft Powerpoint

• 10 key typing (3 years)

• QuickBooks

• Account Reconciliation

• Property Management (10+ years)

• Payroll

• User Interface (UI)

• Java

• Maven

• Employee orientation

• Recruiting

• Test automation

• Agile

• JavaScript

• XML

Languages

• Spanish - Fluent

• Spanish - Fluent

Certifications and Licenses

records management 2000 to 2002 Learned how work with records how to file and develop a process where files are accessible to others employees Data entry and social skills numerical and alphabetical Driver's License Insurance Producer License

Driver's License

October 2020 to October 2028

Certified Apartment Manager

June 2020 to June 2024

Have used Yardi affordable

Appfolio

Resman

OneSite

Assessments

Teamwork: Interpersonal skills — Completed

April 2021

Responding to challenging team situations at work

Full results: Completed

Customer service — Completed

January 2021

Identifying and resolving common customer issues

Full results: Completed

Customer service — Completed

June 2022

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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