Customer Service Shift Lead
Resume:
Wendy Byrum
Dallas, TX *****
***********@*****.***
Work Experience
Shift Lead
pressed juicery-Dallas, TX
March 2024 to Present
Customer service, prep, inventory, sales, open, close store, all task to run store efficiently Shift Lead
Cool Greens-Dallas, TX
August 2023 to December 2024
Shift lead, keep clean line, prep, cisterns service, problem-solving, manage shift, assign task to employees., ensure food satiety and quality.
Server/Hostess
Liam’s steak house-Dallas, TX
January 2024 to March 2024
Server, food runner, hostess, prep,
Hostess/Server
Lake Highlands cafe-Dallas, TX
December 2023 to March 2024
Customer service, serving, hostess,greeting and seating customers Housekeeper
Ankur inn-Dallas, TX
January 2023 to May 2023
• Worked as housekeeper in Hotel
• Removed trash
• Assisted with cleaning restrooms
• Helped with laundry
• Kept items properly stocked
• Sanitized (area or item rooms bathrooms counters equipment)
• Cleaned windows
• Trained new hires
Front Desk Receptionist
Ankur inn-Dallas, TX
January 2023 to May 2023
Manage front desk, check in /check out
Inspwct rooms
Customer service,
Assign rooms
Windshield Technician / Auto Glass Concepts
Dallas, TX
February 2014 to May 2015
Inspected windshields for damage
Welcomed customers
Advised customers through the repair process
Filed claims with insurance companies
House Manager
Evolution House-San Antonio, TX
May 2012 to June 2013
Conducted intake interviews
Filed and maintained confidential records
Mediated conflicts between residents
Administered UAs
Dispensed medications
Ordered and organized food and household supplies
Ensured residents were abiding by policies and procedures House Keeper / Riverwalk Plaza Hotel
SEPTMEBER-San Antonio, TX
May 2012 to May 2012
Performed a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
Ensured all rooms are cared for and inspected according to standards
Adhered to hotel's health and safety regulations Education
GED
Skyline High School - Dallas, TX
1984 to 1987
Skills
• Organization skills (Less than 1 year)
• Problem-solving (Less than 1 year)
• Customer service
• Restoration
• English
• Hotel experience
• Front desk
• Hospitality
• Time management
• Computer skills
• Commercial cleaning
• Restaurant experience
• Kitchen management
• Serving
• Food preparation
• Dishwashing
• Kitchen experience
• Food safety
• Dietary aide experience
• Cooking
• Food service
• Dietary department experience
• Guest services
• Presentation skills
• Leadership
• POS
• Communication skills
• Conflict management
• Host/hostess experience
• Cash register
Certifications and Licenses
Kitchen manager
November 2017 to November 2022
Additional Information
Skills
• Strong Interpersonal skills
• Organization skills
• Teamwork skills
• Problem-solving skills
Contact this candidate