Inside Sales Representative

Nancy Kuhn

Monee, IL *****

708-***-**** – *****@*****.***

Professional Summary

Inside Sales Representative accomplished at cultivating productive customer relations and building loyalty with exceptional service and product offerings. Brings career sales success and drives revenue growth.

Skills

Inside Sales Experience in Mechanical and Fire Protection Pipe Fitting and Tubing Industry

Developed and Sustained Strong Relationships with New and Existing Customers

Developed Broad Understanding of Product Knowledge & Benefits Through Ongoing Training

Proficient in Microsoft Office, Excel, Outlook

Ability to Achieve Optimal Productivity and Multitasking in High Volume Environment

Driven and Decisive

Project Management Skills

Highly Motivated, Adaptability Skills & Strong Team Skills

Attention to Detail with Verbal and Written Communication Skills

Work History

07/2022 to Current Inside Sales

National Tube Supply – University Park

Customer Focus in Mechanical Steel Tubular Products

Answers Customer's Questions Regarding Products, Prices and Availability Through Quotes

Manage Backorder Reports, Returns and Credits Requested by Customers

Determines Needs, Delivers solutions and Objections Through Consultative Selling Skills and Coordinates with Outside Sales on Job Quotes and Orders

05/2005 to 7/2022

Inside Sales

ASC Engineered Solutions – Tinley Park, IL

Customer Focus in Mechanical/Fire Protection Product Line

Manages Over 60-70 Customer Calls Per Day

Answers Customer's Questions Regarding Products, Prices and Availability Through Quotes

Performs Purchases Through Vendors, Manage Returns and Credits Requested by Customers

Determines Needs, Delivers solutions and Objections Through Consultative Selling Skills

Coordinates With Outside Sales on Job Quotes and Orders as Well as Attends Customer Visits and Meetings

06/2001 to 05/2005

Business Coordinator

ITW – Tinley Park, IL

Coordinated Production Efforts to Meet Customer Orders and Expectations

Monitored, Reported and Achieved Production and Quality Level

Coordinated Ordering and Monitored Assembly Components for Vendors

Maintained Pre-determined Inventory Levels for Finished Goods and Components.

Maintained Sales Analysis Database

Coordinated Part Database in Mainframe

Monitored Customer Order Tracking System Online

Analyzed Daily Sales Data and Inventories

12/1995 to 09/2000

Marketing Coordinator

Custom Food Products – Alsip, IL

Maintained Departmental Budget

Managed and Designed Company Premium Program

Managed Competitive Analysis

Developed and Implemented Category Reports

Maintained Product Profile Sheets and Spec Sheets

Assisted in New Product Programs and Promotional Sales Strategies

Assisted in Organizing Development of Operating and 5 Year Strategic Plans

Decision Marketing, Planning and Scheduling to Meet Deadlines

Created and Designed Writing of Copy for Brochures, Flyer and Display Ads

Coordinated Trade Shows

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