Team Lead Customer Service
Resume:
Candice Keeler
Belton, SC *****
*****************@*****.***
Willing to relocate: Anywhere
Work Experience
FLAGGER/LEAD/DRIVER TRAFFIC CONTROL
Southern Protection Agency - Anderson, SC
December 2022 to Present
Set up, maintain, and remove temporary work zones. Including warning signs, traffic cones, and rumble strips according to ATSSA and DOT regulations.
• Load and unload work zone equipment to and from the company vehicle.
• Drive the company vehicle to and from job sites in a safe manner.
• Complete all paperwork in a timely manner.
• Wear and maintain proper PPE in accordance with SPA-specific policy.
• Read and comprehend the SPA safety manual and employee handbook.
• Reports directly to an MOT Supervisor.
• Other job duties as assigned.
Ability to twist, turn, bend, stand, climb stairs, run and walk as required Retail Reset Merchandiser
Affinity Retail LLC - North Carolina
July 2022 to Present
• Plan, report and review merchandising diagrams, product displays and store layouts
• Build and install shelving according to planograms and order supplies as needed
• Move, stack and rearrange products on store shelves
• Adhere to schematic requirements and compliance regulations when stocking shelves
• Communicate with store personnel about tasks, marketing and sales activities and sales goals
• Adhere to all company policies and procedures when implementing merchandising
• Complete reporting of expense reports, timesheets and other documents in a timely manner Master Merchandiser
Driveline Retail Merchandising - Anderson, SC
March 2020 to Present
• Collaborating with suppliers, manufacturers, and retailers to ensure proper execution of merchandising plans.
• Ensuring retailer compliance with merchandising strategies.
• Creating and organizing promotions and advertising campaigns.
• Maintaining inventory of products.
Doordash Driver
DoorDash/Postmates - Anderson, SC
January 2019 to Present
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Education
High school diploma
Palmetto High School - Williamston, SC
Skills
• Planograms
• Merchandising
• Pricing
• Sales
• Retail Sales
• Organizational Skills
• Warehouse Experience
• Microsoft Office
• Purchasing
• Packaging
Certifications and Licenses
Driver's License
Assessments
Warehouse safety — Proficient
May 2022
Using safe practices in a warehouse setting
Full results: Proficient
Delivery driver — Proficient
May 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Forklift safety — Proficient
September 2022
Best practices and safety hazards in forklift operation Full results: Proficient
Filing & organization — Proficient
May 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Retail customer service — Proficient
May 2022
Responding to customer situations in a retail setting Full results: Proficient
Automotive maintenance — Proficient
June 2022
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Call center customer service — Proficient
June 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Recruiting — Proficient
June 2022
Managing the candidate sourcing and selection process Full results: Proficient
Workplace safety — Proficient
June 2022
Using safe practices at work
Full results: Proficient
Business math — Proficient
May 2022
Using basic math to solve problems in a business context Full results: Proficient
Scheduling — Proficient
June 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Verbal communication — Proficient
June 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Proficient
June 2022
Level of motivation and discipline applied toward work Full results: Proficient
Bookkeeping — Proficient
June 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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