Human Resources Customer Service

Radelle “Shawn” Jennett

**** ******** ********* **********, ** 36066 210-***-**** ad7lvd@r.postjobfree.com

PROFESSIONAL SUMMARY

Committed, mission-driven retired US Air Force veteran. Knowledgeable of Occupational Health and Safety. Recognized as dependable, honest worker who will consistently meet deadlines with satisfactory results. Excel at optimized scheduling, workflow, and building professional relationships Fluent in use of personal computers.

Core Competencies & Knowledge Bases

Information Systems Security Customer Service Instructional Writing

Networking Investigation Business Correspondence

Database Software Health Services Interviewing

Management Initiatives Office Administration

Statistical Computation Team Building Public Speaking Inspections Risk Management

WORK EXPERIENCE

Industrial Relations & Safety Manager Warehouse Services Inc. July 2023 to Present

Human Resources Duties:

Full-cycle recruiting including candidate resume review, interviews, pre-employment requirements, post-employment requirements, orientation and employee file maintenance

Work with IR team to continually improve plans, programs, and processes to reduce cost, increase value and promote highly effective recruiting support to the organization.

Safety Duties:

Provide direction on all safety and health issues including communicating & training of company safety policies and certifications, PPE, accident investigations, safety committee meetings, and facility safety inspections

Enforce company policies and procedures.

Develop and execute health and safety plans in the workplace according to legal requirements

Prepare and enforce policies to establish a culture of safety

Conduct training and presentations for health and safety matters

Monitor compliance to safety policies by inspecting employee and operations

Inspect equipment and machinery to observe possible unsafe conditions

Investigate accidents or incidents to discover causes and handle worker’s compensation claims

Recommend solutions to issues, improvement and new prevention measures

Report on health and safety awareness issues and statistics

Appraiser I Montgomery County Commission December 2022 to June 2023

Perform field inspections of real estate residential, farm, and commercial properties

Enter data collected into database from field inspection

Assisting tax payers, representatives and other appraisers with questions regarding value determinations

Safety Coordinator/ Human Resources Assistant DAS North America July 2022 to November 2022

Workers' Compensation Claim Coordination

Safety Training for new Team members to include Job Hazard Assessments

Addressing Employee Safety Concerns

Regular Daily Safety Rounds

Personal Protective Equipment Assessments

Safety Project Coordination

Executes HR administrative duties such as payroll, legal compliance and application of FMLA, ADA, salary administration, benefits, workers compensation, and safety

Participates in the hourly recruiting and staffing workforce

Partners with functional areas within the plant to ensure integrity of the employee relations process

Associate Risk Management: January 2020 to July 2022

FIELD CONSULTANT for County Risk Services Inc.

Conduct Risk Assessments for Property Assets, Liability, and Workers Compensation

Inspect property for worker safety and property value

Produce reports based on findings. Recommend corrective and follow-up actions to County Administrators.

Primary Coordinator for training and member improvement conferences.

Team member for underwriting and claims investigations on Workers Compensation, Liability, and Property Coverage.

University of Arkansas for Medical Sciences: August 2017 to December 2019

LIFE SAFETY COORDINATOR – Spouse received Orders to Maxwell AFB Alabama

Oversaw and audited campus facilities, grounds, and construction projects for fire code, life safety code, and regulatory compliance. Conducted environmental rounds. Performed weekly, monthly, and quarterly documentation for Environment of Care and Life Safety Standards. Responded to campus emergencies.

Misawa Air Base - Japan: March 2015 to July /2017

RECREATION ASSISTANT - ARTS AND CRAFTS – Spouse received Orders to Little Rock AFB Arkansas

Primary focal point for Graphics Section and new product ordering. Aided customers with product and layout decisions. Assisted Frame and Wood Shops specialists. Operated power tools, engraver, laser engraver, glass cutter, mat cutter, stapler, and heat press.

Maintained facility equipment and housekeeping. Held safety classes; provided safety rules to customers and coworkers.

Kohl’s & Macy’s: May 2013 to June 2014 – Spouse received Orders to Misawa AB Japan

Kohl’s OPERATIONS MANAGER: Led unloading team for new merchandise and sales floor distribution.

Kohl’s FLOOR LEAD: Directed customers and employees to ensure smooth flow from entry to checkout.

Kohl’s CUSTOMER SERVICE LEAD: Handled customer exchanges, refunds, and order corrections.

Macy’s MEN’S CLOTHING ASSOCIATE: Assisted shoppers with proper sizing. Advised on styles and trends.

Macy’s SALES FLOOR LEADER: Guided new employees on floor procedures, organization, and neatness.

US Air Force: December 2003 to March 2010

INFORMATION MANAGER

Personnel deployment and information assets management in fixed and expeditionary environments. Managed technology items accounts - 100% accountability for million-dollar equipment items.

Performed data management - planning, coordinating, and sharing. Updated data vocabularies and metadata catalog. Managed storage, modification, and retrieval to produce reports, answer queries, and record transactions.

Customer Service: Answered customer inquiries. Conducted information analyses for proper information flow and life-cycle management. Updated office policies and procedures. Implemented Information management via word processing, spreadsheet, and graphics.

Distributed correspondence for support staff. Tracked suspenses and controlled records through life cycle.

US Air Force: April 2010 to July 2013 – Retired from military service (Honorable Discharge)

GROUND SAFETY

Provided safety consultation to Commanders, supervisors, and functional managers on technical directives, safety criteria, and operational techniques. Managed and conducted safety programs. Investigated mishaps for causes, trends, and risk. Provided risk management consultation. Evaluated program effectiveness.

Maintained liaison with federal, state, municipal, and private agencies for sharing common safety concerns. Arranged group meetings and individual instruction with Commanders and supervisors.

Worked with agencies and staff on safety related matters. Prepared and conducted briefings, meetings, and training sessions. Determined safety education requirements for groups and individuals. Prepared and conducted training programs for collateral duty safety personnel.

Made periodic and follow-up inspections of facilities, flight lines, maintenance, industrial areas; and missile launch complexes. Furnished hazardous materials communication and environmental compliance assessment. Reviewed explosives quantity distance waivers and deviations. Processed hazardous air traffic reports.

Reviewed purchase, service, and construction contracts. Prepared safety criteria. Reviewed contract proposals, Statements of Work (SOW), local purchase orders, and work requests for inclusion of safety criteria. Planned workload and preconstruction conferences, pre- and post-award meetings, and pre- and final inspections.

Reviewed engineering plans and drawings, base master plans, and site plans. Recommended drawing revisions and materials rearrangements.

Provided trend analysis. Recommended measures to correct unfavorable conditions and procedures.

Edited supervisor training records error free - 100% compliance.

Taught 100+ students in mishap prevention; leading to reduction in mishaps.

COMPUTER SKILLS

Windows Operating Systems

Microsoft Word Applications: Excel, Word, PowerPoint, Outlook

EDUCATION & PROFESSIONAL DEVELOPMENT

Columbia Southern University: March 2024

Master of Science – Occupational Safety and Health

University of Maryland: July 2017

Bachelor of Business Administration

Community College of the Air Force: September 2011

Associate of Science - Information Management

Certifications

OSHA 30 Hour General Industry Safety and Health: July 2023

OSHA 7410 - Managing Excavating Hazards: May 2021

AINS 21: October 2020

ATC20 - Post-Earthquake Safety Evaluation of Buildings: July 2019

OSHA 10 Hour General Industry Safety and Health: July 2019

Hazardous Waste Operations and Emergency Response (HAZWOPER): November 2018

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