PRERNA
MAKTHAL
CONTACT
Knoxville, TN *****
ad7lu1@r.postjobfree.com
SKILLS
EDUCATION
December 2010
Masters - Electrical and Computer
Science Engineering
Kennesaw State University, Atlanta,
Georgia
Program and Project Management
(JIRA, Microsoft Project)
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Strategic Planning & Execution:
(SWOT Analysis, Balanced Scorecard)
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Product Roadmap Development
(Lucid charts, Gantt Chart)
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• Market Research (SurveyMonkey)
Requirements Gathering & Analysis
(Confluence)
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SDLC & Product Lifecycle
Management (Git, Jenkins)
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Agile Methodology (SAFe, Scrum,
Kanban, Lean)
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• Team Leadership & Mentorship
Budget & Resource Management (
Excel, Smartsheet)
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Data Analysis and Data Parsing
(Python, SQL,JSON interpretation)
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Data Analytics & Visualization
(Tableau, Power BI)
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Troubleshooting & Problem Solving
(JIRA Service Desk, GitHub Issues)
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Technical Product R&D (GitHub,
Jupyter Notebook)
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• UX/UI Design ( Adobe XD, Figma)
PROFESSIONAL SUMMARY
Experienced and results-driven Technical Program Manager and Product Owner with over 14 years of leading multinational technology projects. Skilled in overseeing end-to-end product and software releases, optimizing operations, and delivering innovative solutions aligned with business goals. Proficient in stakeholder management, cross-functional team leadership, and data-driven decision-making. Expert in combining technical expertise with strategic vision to foster collaboration and achieve exceptional results. WORK E XPERIENCE
Concert AI Knoxville, TN
Sr Technical Program Management
Warner Bros Discovery Knoxville, TN
• May 2022 - Current
Led data pipeline launch, standardizing models across business units, cutting processing time by 70%, boosting efficiency, and driving $20M in increased sales.
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Aligned product vision with project goals, met milestones, and updated stakeholders, including executives, through regular presentations and reports.
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Orchestrated cross-organizational relationships and collaborated with stakeholders to advance strategic initiatives and annual projects, ensuring alignment with objectives and risk management.
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Developed, documented, and implemented strategic roadmaps for programs, aligning vision, strategy, objectives, and KPIs.
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Managed budgets, timelines, and resources to ensure on-time, within-budget project delivery, achieving business objectives.
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Enhanced product value by analyzing business needs and customer feedback, driving improvements and innovation.
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Utilized data-driven insights to identify process improvements and foster innovation within projects.
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Led multidisciplinary teams to successfully execute projects and drive organizational goals. Managed roadmaps, created user stories, prioritized backlog, and supported development and QA teams to ensure smooth project execution.
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Collaborated with stakeholders, architects, and system design engineers to finalize technical decisions and launch successful initiatives.
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Developed an internal tool to automate data curation processes and explored NLP and Generative AI for further efficiency gains.
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Mentored data engineering groups across cross-functional teams in agile methodologies by leading ceremonies and organizing teams to work in agile models.
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Led project ceremonies with partners and internal engineer, QA, and UX teams, including planning and retrospectives, to maintain agile practices.
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Prepared data and status reports for Monthly Business Reviews (MBR) and annual innovation plans, ensuring accuracy and relevance through cross-functional collaboration for C-Suite executives.
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Ensured GxP compliance for FDA audits, maintained technical documents (IQ, PQ, BRD, trace matrices), and worked with legal counsel on regulatory checks for contracts.
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• February 2020 - April 2022
Sr Technical Program Manager
Amplion Clinical Communications Knoxville, TN
Tech Product Manager
Amplion Clinical Communications Nashville, TN
BI Solution Architect
American Express Phoenix, AZ
Sr. BI Developer
Verizon Communications Inc (XO Communication) Plano, TX System Developer
Managed phased launches of streaming applications across diverse global markets, facilitating seamless content planning, scheduling, processing, monitoring, and delivery.
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Led cross-functional teams globally, working with 50+ content managers and collaborating closely with product owners, solution architects, developers, and UX designers throughout product development cycles to ensure alignment with stakeholder requirements and business objectives.
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Implemented unified platforms, retired legacy systems, developed comprehensive workflows, and integrated key data sources to enhance operational efficiency, standardize logistics globally, and ensure business continuity.
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Successfully executed MVP for work order management platform, taking ownership of managing risk, stakeholders, and executive updates.
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Facilitated Agile team processes, ensured adherence to SAFe principles, managed escalations, risks, and continuous improvement, and coached teammates on Agile methodologies.
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Coordinated Agile ceremonies, mentored team members, and supported teams in project planning and Scrum PI Planning with Product Owners.
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• Proficient knowledge in tools like JIRA, configuration, and optimization.
• November 2017 - December 2019
Collaborated with senior leadership to refine and optimize complex, cross-functional workflows for launching BI analytical reports, essential within the hospital corporate suite complementing the company's hardware offerings.
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Acted as a liaison between business leaders, clinicians, and project sponsors to gather and document business and operational requirements.
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Implemented Agile methodologies to enhance the efficiency of hardware and software product development processes.
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Revamped the analytics platform to improve data processing, integrate ADT data, and enhance report usability.
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• February 2014 - October 2017
• Collected user requirements and designed tailored software solutions. Applied best practices in SDLC to enhance data integration, modeling, and transformation processes.
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• Led the development and maintenance of a robust reporting database environment. Developed, deployed, and published numerous Tableau workbooks and dashboards, facilitating better data visualization and decision-making.
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• August 2013 - February 2014
• Analyzed user requirements to design customized software solutions. Built and published interactive reports and dashboards using Tableau, optimizing data accessibility and insights.
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• January 2011 - August 2013
• Developed standard and ad-hoc reports using IBM Cognos. Collaborated with quality control and testing teams to debug issues across development, quality control, and production environments.
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