BRENDA RODRIGUEZ
**** **** **. ********, ***** **542 · 956-***-****
************@*****.***
EXPERIENCE
JUNE 2022 – FEBRUARY 2023
SERVICE MANAGER, Mcdonald’s Pharr, Texas
Ensuring quality customer service and managing the roll-out of new promotions and specials. Additionally, completing all tasks associated with a manager, such as taking inventory and resolving customer service complaints, increasing customer satisfaction during my time there.
SEPTEMBER 2015 – MAY 2022
SELF-EMPLOYED, Sales Edinburg, Texas
I worked from home procuring and reselling garments and electronics at a small stall at a vendor’s market. I procured, organized, priced, and kept track of inventory.
AUGUST 2011 – AUGUST 2015
FOOD SERVICE/COOK/CAFETERIA ASSISTANT MANAGER, Idea Academy – Mcallen, Weslaco campuses
As a food service worker, I rationed out and distributed food to classrooms for after-school programs. As a cook, I prepared and distributed food during lunchtime. As Assistant manager in the cafeteria, I was in charge of inventory and ordering supplies and ensuring the food was prepared on time for lunch every day, and attending daily meetings to review the daily duties and schedule.
FEBRUARY 1997- JULY 2007
SERVICE MANAGER, MCDONALD’S Mcallen and Edinburg
Ensuring quality customer service and managing the roll-out of new promotions and specials. Additionally, completing all tasks associated with a manager, such as taking inventory and resolving customer service complaints, increasing customer satisfaction during my time there
EDUCATION
1995-1999
HIGH SCHOOL DIPLOMA, Lyford High school
SKILLS
Bilingual – Spanish and English
Extensive Customer Service experience
Sales experience
Managerial experience
Good time-management
Organizational skills
References:
Marissa Lopez
McDonald’s Manager
Nora Villanueva
McDonald’s Crew Member
Victoria Alfaro
Friend
Lucia Velazquez
Friend/UTRGV occupational therapist
Iris Soria
Friend/former co-worker
Jose Manuel Serenil
Friend/ Former co-worker
Jazmin Villegas
Former client