Delivery Driver Service Technician

Gregory Grant

Experience

Delivery Driver Great Rooms Furniture, Winter Haven, Florida

JUL '22 - PRESENT

Service Technician Allcare Medical, Winter Haven, Florida JUN '21 - JUL '22

Driver, Warehouse Orders Pack On The Go, Winter Haven, Florida DEC '20 - MAY '21

Wal-Mart Associate Walmart, Winter Haven, Florida

APR '13 - NOV '20

863-***-**** ad7lqf@r.postjobfree.com Winter Haven, Florida 33880 Secured merchandise on truck with straps and braces to prevent damage during transportation. Performed basic maintenance activities on the truck such as fueling trucks and cleaning windows, mirrors, lights. Obtained customer signatures confirming receipt of high-value products. Verified items and model numbers to match products on invoice with quantities loaded. Reviewed and verified invoices and purchase requests to maintain accuracy. Assisted warehouse staff with daily operations such as unloading shipments or organizing stock shelves. Drove positive customer experience by building relationships and providing solutions to customer needs. Interfaced with customers, dealers, and sales representatives to determine service and scheduling needs of customers. Read blueprints and schematics to determine methods and sequences of assembly. Identified parts needed for repairs and ordered them as needed. Used electronic test equipment and hand tools to perform preventative maintenance checks and adjustments. Monitored inventory levels of parts, supplies, and materials needed for shop operations. Performed regular maintenance and repairs on a variety of gas and diesel engines, electrical systems, transmissions, brakes and other automotive components.

Coordinated activities related to shipping, receiving, storing and distribution of goods. Monitored stock levels and reordered supplies when necessary. Operated forklifts and pallet jacks to transport shipments and equipment. Examined merchandise for defects or damage before stocking shelves. Used straps and ropes to secure stacks of packages on trucks. Reported malfunctioning and damaged equipment to supervisors for repair. Loaded and unloaded cargo in accordance with safety protocols. Maintained clean driving record and obeyed traffic laws and regulations. Explained products and services to help customers make informed decisions. Assisted with inventory by identifying and marking items for removal from shelves or storage areas. Supervisor ServiceMaster Cleaning Services, Jackson, Ms MAY '09 - SEP '14

Education

William Sullivan Highschool

High School Diploma

Skills

Forklift Operation Freight Expertise Pallet Jack Operation Four-Axle Vehicles Ability to Lift 50 Pounds Fleet Safety Certified

References

References available upon request

Fostered relationships with customers by providing exceptional customer service and follow up calls after purchases were made.

Assisted in training new employees on proper use of equipment and safety protocols. Demonstrated strong troubleshooting skills when diagnosing complex mechanical issues on both domestic and foreign cars.

Delegated tasks to team members according to individual strengths. Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement. Coordinated employee schedules according to availability and approved shift changes. Taught company procedures to new employees and increased progress by identifying areas of weakness. Monitored workflow processes to ensure accuracy and timeliness of deliverables. Developed effective communication channels between departments within the organization. Inspected work environment for health and safety hazards and reported findings to manager. Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards. Organized weekly meetings with subordinates to discuss current projects, deadlines, and any other pertinent information.

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