Customer Service Data Entry
Resume:
NICOLE PAGAN
Hilo, HI *****
********.****@*****.***
A dedicated, highly motivated worker aiming to help achieve company goals . I have 9+ years expertise in multiple office settings which include medical field, home healthcare, educational, and medical insurance. All of which I continuously gained exceptional customer service and interpersonal skills. Work Experience
Body Sculptor/office Assistant
WAISTED BY KAYC-Hilo, HI
April 2022 to September 2023
Access client body and come up with a target goal. Sanitize rooms and instruments before and after each session. Light office cleaning. Organize ect. Schedule and input client information into square schedule database. Marketing in person, digital media and in person. Consultation, Collect Payments, Access client intake forms. HIPPA compliant. Treat clients prep clients for treatment. Referral Coordinator
BIG ISLAND FAMILY MEDICINE-Hilo, HI
September 2020 to April 2022
Provide customer care service in person and over phone. Coordinate patient and specialist relation to assist patient with healthcare needs per diagnosis. Process and verify insurance eligibility for treatment / prior authorization for travel or imaging. Schedule appointments. Data Entry (maintain patient records) EMR system (amazing charts, elation). Collect payments, answer phones, confirm appointments, address patient questions, Expediting patient referrals to specialty offices, order labs, order imaging.
Vitals, Prep chart, assist doctor with in office procedures. Receptionist when needed.
Clerical Assistant
ULTIMACARE-Hilo, HI
August 2017 to September 2020
Maintain Client/Personnel files ( creating, receiving, updating, filing data). Data entry through Microsoft Word/Excel. Mailing, faxing, Photo copying, recording messages, answering and directing phone calls to appropriate personnel. Assist contacting clients and personnel to schedule, Provide customer service. Clerical Assistant,ppt
MOUNTAIN VIEW ELEMENTARY SCHOOL
May 2014 to May 2017
Answer and direct phone calls to proper personnel. Photo copy, label, fax, mail sorting, greeting parents and students, and filing student information. Actively support students to a balanced curriculum, Data collection. Ensure Childrens safety at all times. Prep classroom and student curriculum for the day. Education
HILO HIGH SCHOOL
2013
Skills
• Vital signs
• School experience
• Microsoft Word
• Hi-Lo
• Intake
• Filing
• Microsoft Powerpoint
• Insurance verification
• Microsoft Excel
• EMR systems
• Data entry
• Cleaning
• HIPAA
• Clerical experience
• Organizational skills
• Data collection
• Intake Experience
• Medical Office Experience
• Medical Records
• Patient Care
• Medical Scheduling
• ICD-10
• Medical receptionist
• Clerical experience (10+ years)
• Medical receptionist (4 years)
• Sales support
• Sales
• Direct sales
• Sales (4 years)
• Customer service
• Communication skills
• Microsoft Office
• Computer skills
• Typing
• English
• Relationship management
• Inside sales
• Marketing
• Phone etiquette
• Cash handling
• Microsoft Excel
• Organizational skills
• Microsoft Word
• Medical terminology (5 years)
• Marketing (4 years)
• Insurance verification (5 years)
• detail-oriented (10+ years)
• CPT Coding
• Interpersonal skills (10+ years)
• Appointment scheduling (4 years)
• Customer service (5 years)
Certifications and Licenses
Body Contour Specialist
Driver's License
Additional Information
References:
Loyale Riveira
808-***-**** - ***.*******@*****.***
Medical Assistant ( Former Supervisor Big Island Family Medicine, LLC.) Kaycie Parks
Waisted By Kayc (CEO)
Laryssa Soares
808-***-****- *******.********@*****.***
Retired Attendance Clerk
( Former Supervisor, Mountain View Elementary)
Contact this candidate