Sales Executive Customer Service
Resume:
MUHAMMAD SHAFEEQ
ENE Oe
Date of birth: 16/12/1997
************@*****.***
PEE eR TE)
Professional
summary
Professional Sales Executive with 1 years of experience attending to needs of customers and
converting prospects to increase sales. Accomplished in emphasising service features and benefits,
quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in
overcoming objections from prospective customers to maximise sales opportunities. Dynamic seller
focused on delivering highest standards customer service. Thinks critically with can-do attitude for
successful retail operations. Resourceful Sales Executive with 1 years of experience working
independently and collaboratively with team to foster client relationships and drive sales. Astute in
identifying decision makers within prospect account to initiate sales process and deliver successful
results. Team-minded in collaborating with management to strategise and improve sales approaches.
Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive,
methodical work. Dedicated to helping staff with administrative needs and consistently meeting
deadlines. Organised clerical team member adaptable to needs of different projects, tasks and staff.
Maintains organised, tidy spaces and helps team members. Sawvy with multiple programs and tools
to streamline work.
+ Customer relations Territory management
Sales and market
development
Merchandising
Product knowledge
* Client communication Sales trend analysis
Service promotions
Work history
SALES EXECUTIVE, 10/2023
Alliance Mechanical Equipment, ABU DHABI, UAE
+ Managed client relationships from early stages of sales process through to post-sales
Built long-term relationships with customers and generated referrals from existing clients.
Generated new leads and opportunities to maximise revenue.
Maintained contact with customers throughout sales and pre-delivery process.
Achieved and exceeded sales targets in line with client growth across all products and services.
OFFICE BOY CUM MASSENGER, 09/2018
Arabic Fanar Trading Company, Al jubail, Saudi Arabia
+ Supported staff with administrative needs for photocopying, faxing and filing.
+ Maintained tidy reception area to provide visitors with positive first impression of company.
+ Handled incoming calls for staff, answering questions, directing calls and documenting messages.
+ Produced clean, error-free professional business correspondence for office team.
Education Diploma Of Higher Education: Business Management and Languages
Tippu Sultan First Grade College - Ullala Mangalore, India, 04/2015
Arabic B2
Languages English cL
Advanced Upper intermediate
Hindi C1 Malayalam ca
Advanced Advanced
Tamil Cl Telugu AQ
ST —<—
Advanced
Elementary
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