Customer Service Team Member
Resume:
EM
Eric Martinez
Professional Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Work History
Silverback LLC - Handyman/ Supply Transporter
3747 W. 85th Ave.
07/2023 - Current
1-800 Radiator & A/C - Deliver
5885 E 45th Ave
01/2019 - 01/2020
FNE Painting And Wall Covering - Material Transporter 01/2017 - 02/2019
Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
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Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
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Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
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Skilled at working independently and collaboratively in a team environment.
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● Self-motivated, with a strong sense of personal responsibility.
● Proven ability to learn quickly and adapt to new situations.
● Worked well in a team setting, providing support and guidance. Enhanced customer satisfaction by providing timely and efficient transportation services.
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Reduced delivery times by planning optimal routes and adhering to strict schedules.
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Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
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********@*****.***
Denver, CO 80211
Skills
● Product Delivery
● Route Planning
● Multitasking Abilities
● Effective Communication
Education
05/2000
Emily Griffith Technical College
Denver, CO
GED
Ensured reliable transportation services by tracking cargo and monitoring shipment progress.
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Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
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