Nuclear Medicine Patient Care

TAMARA ALLEN

**** ******* **. *********, **. 510-***-****

*************@*****.***

CORE COMPETENCIES - Seasoned professional with over 29 years experience coordinating every aspect of hospital clinical office management; certified in three of the largest departments in the hospital. Super user for systems including EPIC medical systems, Visage systems, Mag view. Close communicating with physicians, department chiefs, hospital administrators; skilled trainer and mentor to the youth program in Nuclear Medicine department. 90% schedule appointments Radiology and Cardiology with excellent communication skills; EPIC Super User/Trainer

ACCOMPLISHMENTS - Successfully passed 23+ JACHO and NCQA reviews; met or exceeded all audits; recipient of xxx awards and recognition from every level of hospital staff; (list additional awards) excellent medical terminology.

PROFESSIONAL EXPERIENCE

California Pacific Medical Center - Sutter Health

Nuclear Medicine - 1995 - 2022 - Patient Care Coordinator

Manage all aspects of Nuclear Medicine Department front office operations, support on average 3 physicians and 13 nuclear technologists, supervise and mentor 6 volunteers on operations and office procedures for entire department; 12 in the Nuclear Medicine including Kaiser Permanente students, and the department office assistant.

Prepare physician consultations; verify ICD and CPT codes to ensure accuracy; verify physician transcription against actual studies performed; expedited coding and billing for private practice physician who was Chief of Nuclear medicine

Manage patient care for radiation treatment, set all patient appointments; explain registration and procedure process to patients including privacy rules

Manage patient and department operations records and files; call up charts from central files (prior to EPIC); use Visage to create PDFs of images of studies - and reports); manage dedicated nuclear medicine file room; verify time system entries for department

Trained department staff; Certified EPIC Trainer - trained admissions department in nuclear medicine modules, train all new support staff in use of EPIC, responsible for verifying prior Medical authorizations to ensure they are complete accurate prior to procedures; train assistants and volunteers on use of Sun quest Information Systems used to access patient information, hospital systems, physician orders, reports, volunteer services, etc.

Senior Clerk Non Invasive Cardiology, CathLab 1995 - 2000

California Pacific Medical Center

Registered up to 30 patients per day, set appointments, checked patients in, set follow up appointments, managed fellows and physicians scheduling for the lab, coordinate the daily schedule for use of the Cardiology cath lab by internal departments and outside facilities, Scheduling and appointments for in-patient and out-patient.

Supported up to 4 Fellows; 8 Cardiologist, 2 nurses, and 4 EKG Technologists

Managed filing systems, called up files from central and off site storage, retrieved patient records, images and reports.

Expedited physician orders, made corrections to billing and procedure codes; reviewed and corrected all transcription reports for accuracy daily end of the day; confirmed next day patient appointments and pull pt charts for next day.

Provided office support, ordered supplies, catering, booked conference rooms.

Pulmonary Respiratory Administror 1 1995-1999

Registered up to 15 patients per day, managed scheduling and on-call schedule for 7 technologists and 3 physicians, handled charting scheduling, and heavy phones.

Medical Assistant t to the Chief Pulmonary Respiratory; created all correspondence with patients including appointment reminders and letters, managed Chiefs schedule; verified accuracy of transcription reports, expedited physician orders; entered time for payroll and distributed paychecks

Successfully passed all JAHCO and Compliance audits. Coordinator Registered patients for Check in patients, insurance confirmation, escorted patients to imaging room to confirm correct identity, Working in medical file room assignments(HIPAA Compliance).

Coordinator for the Breast health department.

References: Sharon Burke Technologists 415-***-****.

1.Donald Torre Chef Technologists/supervisor 1-415-***-****

2.Max Wu, MD Radiologist 1-415-***-**** Nuclear Medicine.

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