Customer Service Sales Experience

Mohamed L. Sheriff

Cell: 425-***-****

Home: 206-***-****

Email: ****************@*****.***

SKILLS

Customer Service

Engaging with diverse customers

Sales experience

Work ethic

Flooring knowledge

Communication

WORK EXPERIENCE

Home Depot LLC: Flooring Specialist (Customer Service) June 2020 - July 2024

•Over two years of providing exceptional customer service in selling flooring and a strong understanding of various flooring materials and their applications.

•Aided with the selection process for various flooring types such as hardwood, laminate, vinyl, tiles and carpet.

•Assisted customers with placing special orders and sales for home and commercial projects.

•Restocked flooring section shelves and maintained store appearance.

•Consistently exceeded sales goals for 2 years in a fast-paced retail environment.

•Maintained accurate and timely follow-up on outstanding orders, sales and installations.

Seafarers International Union: Junior Engineer June 2006 - May 2020

•Maintained equipment- performed engine rounds.

•Perform routine maintenance, such as inspecting drivers, motors, or belts, checking fluids levels, replacing filters, or doing other preventive maintenance actions.

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