Customer Service Manager
Resume:
Sebastian Rodriguez
************@*****.*** • 347-***-**** • Manahawkin, NJ 08050
EDUCATION
Stockton University, Galloway, NJ 08205
Bachelor of Science, Accounting, 3.2 GPA
Relevant course work: Statistics, Financial Accounting, Managerial Accounting, Intro to Business Analytics, Intro to Management, Business Law.
PROFESSIONAL EXPERIENCE
Chipotle Mexican Grill, Manahawkin
January 2021
Service Manager
Lead and oversaw a team in delivering excellent customer service and creating a welcoming environment for diners.
Coordinated daily restaurant management operations.
Accurately completed inventory of store and audit cash drawers and safe after every shift.
TD Bank, Beach Haven
August 2022
Retail Banker
Handled customer's financial transactions accurately and verified cash and check deposits.
Assisted in developing marketing materials that were usually put on display in the bank.
Responsible for creating new account information for the week and submitting a report to management.
Oversaw cash shipments in and out of bank and monitored teller differenced for store.
EXTRACURICULAR
Eagle Scout, Troop 61
April 2022
Conceptualized personal community service project for local elementary school, lead a group of twenty volunteers in the construction of complex projects.
Oversaw risk management when supervising and organizing troop meetings.
Communicated troop's initiatives and accomplishments to the local community and lead the recruitment of new scouts into the troop.
SKILLS
FINRA - Securities Industry Essentials
Customer Service
Problem Solving
Cash Handling
Compliance
Data Entry
Risk Management
Organizational Planning
Microsoft Excel
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