Customer Service Accounts Payable

Casandra Underwood

801-***-****

*****.**********@*****.***

Rock Hill, SC

Objective

Continue to enhance my diverse employment history within a challenging, fast-paced organization. Demonstrate my communication capabilities in developing effective relationships with citizens, coworkers, and administration. Utilize existing Excel, Word, Outlook, Access, and PowerPoint skills to meet and exceed all expectations and deadlines. Adapt to new situations by demonstrating self-discipline and strong desire to learn and grow.

Education

University of South Carolina

Aiken, SC

Bachelor of Science in Business Administration

Emphasis on Management

Key Skills

Multi-tasking

Account Management

Organization

Communication

Problem Solving

Customer Service

Attention to detail

Deadline adherence

Cash handling

Team player

Self-Motivation

Learning Quickly

Experience

Responsibilities: train new hires in customer service, perform account reconciliations, handle collections duties and special invoicing accounts, manage payroll spreadsheets, perform accounts payable and accounts receivable duties, oversee distributor accounts, assist in monthly closing with accounting, complete month end reports for stakeholders.

2022-2023

Front Desk Manager

Lazar Center

Tega Cay, SC

2014-2019

Customer Service Lead

Diamond Springs Water

Charlotte, NC

2010-2014

Day Manager

PJ O’Reilly’s

Charlotte, NC

Achievements

oAchieved Dean’s List and President’s list status at USC

oTae Kwon Do Black Belt awarded “Best Tester”

References

oChristina Lazar; Owner: The Lazar Institute; 704-***-****

oMarty Conte; Owner: Diamond Springs Water; 704-***-****

oSoy Kim; Owner: Tuscany Coffee; 206-***-****

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