Leasing Consultant Sales Representative
Resume:
Heather Walker
Tucson, AZ *****
********@*****.***
MS Office, Word, Excel, PowerPoint and Outlook.
Authorized to work in the US for any employer
Work Experience
Leasing Consultant/Assistant Manager
Scotia Group Management - Tucson, AZ
April 2022 to Present
Lease apartments, filling, scheduling appointments for prospective residents, coordinating vendors for repairs, following up with maintenance and their repairs completed. Inspect apartment homes for move- in and move-out inspections. Patio notices, complete annual inspections. Airbnb Manager
Gardens of Charleston - Lorain, OH
June 2018 to July 2020
Design, furnish and manage Airbnb apartments. Collaborate and host guests. Set prices, manage calendar for scheduling stays. Handling guest requests. Trained staff on cleaning. Managed maintenance. Team Leader/Supervisor
Wyndham Resorts - Flagstaff, AZ
September 2015 to July 2016
Manage team of Houseman. Transport housekeepers to resort units that need to be cleaned. Clean offices. Deliver guest requests. Maintain grounds to property. Sort laundry and prepare linens for next day.
Trainer, Supervisor
Hilton Grand Vacations Company - Las Vegas, NV
October 2007 to April 2009
Direct and motivate sales staff.
Collaborate with managers, recruiter and payroll.
Coach sales associates.
Conduct new hire training.
Oversee sales floor.
Train associates in sales techniques and tactics.
Developed training program for new hires.
Sales Consultant
Berge Ford - Mesa, AZ
December 2006 to September 2007
Sales representative.
View inventory.
Conduct sales presentation of vehicle.
Complete loan application.
Customer Service.
Trainer, Supervisor
Hilton Grand Vacations Company - Las Vegas, NV
March 2002 to November 2006
Improve retention in the call center.
Collaborate with managers, recruiter and human resources. Coach and motivate sales associates.
Conduct new hire training.
Proofread and provide documentation for licensing. Initiate and track budget.
Develop and coordinate training curriculum.
Oversee sales floor.
Evaluate employees performance and progress with one on one coaching. Assist in recruiting.
Sales /Leasing Consultant
Fairway Chevrolet - Las Vegas, NV
June 2002 to February 2003
Public relations.
Sales presentation.
Prepare loan and credit applications for customers. Utilize different selling techniques.
Senior Sales Representative
Mass Key Marketing - Las Vegas, NV
February 2001 to March 2002
Sell long distance service to SBC residential and business customers. Prepare and present cost analysis to businesses.
Create and maintain client profile.
Assist in training new hires.
Education
Business
Dixie State College - Saint George, UT
1999 to 2000
GED in General Education
Dixie College - Saint George, UT
June 1995 to June 1995
Skills
• Supervisor (5 years)
• Restaurant (5 years)
• New Hire Trainer (5 years)
• Forklift Operator (3 years)
• Sales Training & Management (5 years)
• Windows
• Serving
• Leadership
• Yardi
• Communication skills
• Property management
• Fair Housing regulations
• Salesforce
• Public Relations
• Telemarketing
• Microsoft Outlook
• Recruiting
Certifications and Licenses
Driver's License
Assessments
Administrative assistant/receptionist — Proficient March 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Business math — Proficient
November 2021
Using basic math to solve problems in a business context Full results: Proficient
Office manager — Proficient
May 2022
Scheduling and budgeting
Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
General manager (hospitality) — Proficient
November 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Recruiting — Proficient
November 2021
Managing the candidate sourcing and selection process Full results: Proficient
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient November 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Front desk agent (hotel) — Proficient
March 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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