Carla Smith
Baton Rouge, LA *****
*************@*****.***
WWW: https://bold.pro/my/carla-smith-240*********/415
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Communication
Billing
Customer Relations
Data Entry
Helping people
Experience
June 2006 - February 2024
Richard's Disposal Inc - Baton Rouge, LA
Office Manager
Making sure office policies and procedures are being followed
Assisted with the preparation of day to day activities
Supervised staff members, organized schedules and delegated tasks.
Help with dispatching and customer service.
Adding and keeping up with employees time
Keying in all complaints and tons from each truck.
October 2005 - June 2006
Recycle Foundation - Baton Rouge, LA
Scale Master
Accurately operated a Scale Master to weigh materials and products, ensuring accuracy of weight measurements.
Assisted in the weighting of all recycle trucks and input the tons on a spreadsheet.
Dispatching customer complaints to the drivers as well as communicating with the city on any recycle issues
February 1997 - July 2005
Allied Waste Services - Baton Rouge, LA
Scale Operator
Accurately operated the scale for recycle trucks and 18 wheeler
Communicate with different companies to schedule loads of recycle material for pick up.
Keeping up with all tons
Answering the phones and handling all complaints.
Inputting all tons in the system
Education and Training
May 1981
Glen Oaks High Baton Rouge, LA