Customer Service Grand Rapids

ANGELA ROBINSON

*******@*****.***

Muskegon, Michigan 49442 231-***-****

SKILLS AND ABILITIES

Dependable

Trustworthy

Confidential

Medical Billing

Certification

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** *** ********e

Stellar Customer Service

Skills

PROFESSIONAL EXPERIENCE

DAILY DEALS – MUSKEGON, MI

Customer Service Clerk – February – July 2020

• Provided excellent customer service

• Stocked and cleaned the store according to company standards MUSKEGON COUNTY SHERIFF – MUSKEGON, MI

Communications Dispatcher - October 2017 – December 2017

• Greeted and checked in visitors

• Scheduled appointments

ADVANTAGE SALES & MARKETING – GRAND RAPIDS, MI

Customer Service/Invoice Reconciliation - October 2010 – July 2013

• Entered orders and reconciled invoices

• Communicated invoice changes to customers

S. ABRAHAM & SONS – GRAND RAPIDS, MI

A/R Researcher - September 2007 – July 2010

• Created invoices and detailed reports for analysis

• Requested payment for unpaid invoices

BEACON STAFFING – GRAND RAPIDS, MI

Office Assistant - August 2006 – January 2007

• Mailed insurance claims and refund checks

• Printed EOB’s and reports

PER SE TECHNOLOGIES – KENTWOOD, MI

Document Technician - March 2006 – August 2006

• Pulled, filed, copied charts

• Data Entry

EDUCATION

Baker College - Muskegon, Michigan - Associates Degree in Accounting Orchard View Community Education – Muskegon, Michigan -Certified Nurse Aid Training Olympia Career and Training Institute – Grand Rapids, Michigan - Medical Insurance Billing and Coding

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