Customer Service Sales Associate

SUMMARY

Methodical and hardworking individual seeking position in a customer service oriented field. Specializes in creating amiable work environments. Comfortable handling stress and flourishes in fast-paced enviornments.

SKILLS

●Fosters Teamwork

●Sociable & Energetic

●Adaptable

●Critical thinker

●Fluent in spoken and written Spanish

Curious and open to learn variable on-job duties

PROFESSIONAL EXPERIENCE

Hershey’s Chocolate World Manhattan, NY

Sales Associate/Designated Greeter 2023-2024

●Greeted and recommended customers new and available Hershey products.

●Responsible for closing the register, mopping and cleaning bar area during closing shift.

●Ensured that merchandise was stocked, presentable, and properly zoned on the sales floor; managed display and advertisement for the store’s seasonal products.

●Accountable for Point of Sales in various forms of payment.

Mocha Burger Manhattan, NY

Cashier/Bartender 2020-2022

●Received and fulfilled customer orders through apps, phone calls, and in person.

●Prepared and served housemade cocktails, beer, wine, and non-alcoholic beverages.

●Processed customer transactions: cash, credit, or debit

Amazon DSP New York City

Delivery Associate 2020-2021

●Individually secured, scanned and delivered up to 70 packages daily to clients.

●Organized and arranged packages on cart for efficient delivery route.

●Assisted fellow team members in delivery routes to ensure all packages were loaded off of the driver's truck.

EDUCATION/ CERTIFICATIONS

Elmcor Youth and Adult Activity Inc. Queens, NY

General Education Diploma Nov 2017

Lion’s Share Enterprise Queens, NY

Bartending License Sept 2021

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