Accounts Receivable Customer Service

DAMILARE AKINLABI

H.D.

BANKING FINANCE ADMINISTRATION BUSINESS M A R K E T I N G S A L E S

CONTACTS PROFESSIONAL SUMMARY

Epe, Lagos State.

+234 70 6940 9356

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EDUCATION

HND – Banking & Finance

(Upper Credit)

Yaba College of Technology.

2018.

OND – Banking and Finance

Yaba College of Technology

2015.

CORE COMPETENCIES

Banking Operations

Financial Transactions

Financial Analysis & Reporting

Accounts Receivable, Payables

Tax, Audit, Payroll

Accounts Reconciliation

Budgeting and Cost Control

Administrative Assistance

Business Development

Marketing Communication

Customer Service

Project Management

Dedicated and result-driven personnel with proven work experience in teaching

& telemarketing with proficiency in marketing communication.

Competent and dynamic with capacity to exceed expectations with strong knowledge of accounting, banking, and financial processes.

Highly skilled at working with cross-functional teams to ensure administrative operational excellence, efficiency, and business growth.

Perceptive and analytical with ability to cultivate positive business relationships through strong interpersonal and communication skills. WORK EXPERIENCE

Bank Teller Sept. 2021 –

Present. Guaranty Trust Bank

Epe, Lagos State.

Ensure customers request are treated promptly.

Ensure customers complaints are resolved and escalated when required.

Treats customers enquiries professionally and with utmost confidentiality Teacher Jan. 2020 – Oct. 2020.

Girls Grammer School

Ijebu Igbo, Ogun State.

Developed classroom lessons to address students’ needs; implemented activity-based study methods that increased student’s interest by 64%.

Designed lesson plans according to approved curriculum; maintained an interactive learning atmosphere, reducing student apathy by 55%.

Assessed students through assignments, tests, etc; employed classroom management techniques that improved students’ learning by 69%.

Implemented educational content including notes, tests & assignments. Administrative Officer Feb. 2019 -

Oct. 2019.

Masterpiece Assembly. Ikeja, Lagos State.

Assisted in increasing the church’s volume of sales by 40%.

Maintained record of various accounts and orders.

Maintained Telephone and email correspondence.

PROFICIENCY

Communication

Time Management

Decision Making

Cost-Effectiveness

Change Management

Commercial Acumen

Analytical Thinking

Vision, Innovation

Hands-on, Flexibility

Proactivity, Leadership

Planning, Negotiations

Productivity, Motivation

Adaptability, Multi-tasking

Collaboration, Accountability

Interpersonal, Organizational

PROFESSIONAL TITLE

ACA

Inst. of Chartered Accountants of Nig.

In View.

PRIOR EXPERIENCE

Administrative Officer Masterpiece Assembly. Feb. – Oct. 2019. TRAINING/CERTIFICATIONS

Associate Chartered Accountant ICAN. In View.

Critical Thinking for Self Dev. Metropolitan Sch. Of Mgt. & Business UK 2022.

Nigerian Institute of Management.

2021.

Fund. of Digital Marketing Google Digital Skills for Africa. 2022

MEMBERSHIP

Student Institute of Chartered Accountants of Nigeria. In View.

Student Institute of Chartered Bankers in Nigeria. In View. Member Nigerian Institute of Management. 2021

PROFESSIONAL SKILLS

Strong interpersonal and communication (both verbal and written) skills an effectively work within a diverse workforce.

Excellent communication and interpersonal skills, Strong organizational, leadership, and problem-solving skills.

Proficiency in organizing, coordinating, and communicating with senior executives and other employees.

Strong organizational skills, attention to detail, and ability to demonstrate initiative and be pro-active, showing confidentiality.

Strategic thinking skills, presentation, and strong multi-tasking.

Contact this candidate