Customer Service Payment Processing
Resume:
KAYANNA (ANNA) CALAME
416-***-****, ad7l2s@r.postjobfree.com
SUMMARY
* ***** ********** ******* ** the customer service field. Dependable worker with knowledge of customer service, payment processing and records management. Highly self-motivated with excellent communication and interpersonal skills. Demonstrates ability to prioritize tasks and exceed required expectations. Provides exceptional service in fast-paced environments.
SKILLS
● Payment Processing
● Multi-tasking strength
● Customer Service
● Emergency evacuation procedures
● Professional, friendly and well mannered
● First Aid Training
● Comfortable engaging with large groups of people
● Teamwork and Collaboration
EXPERIENCE
Canada's Wonderland, Vaughan, On - Seasonal Ride Operator/ Food & Beverage Associate JULY 2023 - JANUARY 2024
● Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
● Maneuvered cash registers and accurately handled transactions.
● Handled customer inquiries and complaints in a professional manner.
● Assisted with restocking and inventory control.
● Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
● Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Islington Seniors’ Shelter, Toronto - Volunteer
FEBRUARY 2023 - JULY 2023
● Managed administrative tasks such as scheduling, documentation and record- keeping as required by the shelter’s policies.
● Planned and facilitated recreational activities such as games, arts and crafts, and exercise classes.
● Assisted clients by distributing food, clothing, and hygiene products.
● Assisted in the intake and assessment process for new clients.
● Built rapport and maintained professional relationships with clients.
● Participated in outreach efforts to connect clients with community resources. Prolific Auto Parts, Toronto - Administrative Assistant JANUARY 2022 - JULY 2023
● Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
● Liaised with customers in person and by phone to assist with quotes and orders.
● Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
● Boosted company image by providing friendly, professional, and timely assistance to all clients.
● Fulfilled orders placed online for pickup and delivery. EDUCATION
HEALTH SCIENCES, JUNE 2024
SENECA COLLEGE, Toronto, ON - Degree
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