Human Resources Resource

Teresa J. Clay, MBA

**** *** **** **, *******, MS 39042 601-***-**** **********@*********.***

Summary of Qualifications

·Human Resources Professional with 20+ years’ experience, including administration of payroll and benefits, employee development/relations, and grievance/conflict resolution

·Able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members

·Strong organizational and time management skills

·Proven administrative support experience with advanced technical skills that include proficiency in all Microsoft Office applications Paycom, Lawson, AS400, UltiPro, UKG, Telco, Selerix, Employee Navigator, and iSolved Dominion Payroll

Education

Mississippi College – Clinton, MS

Master of Business Administration, GPA 3.72

Bachelor of Science in Business Administration, GPA 3.74, Magna Cum Laude

Professional Experience

Neel-Schaffer, Inc – Jackson, MS June 2021 - Present

Human Resource Manager II

·Processed new hire and termination of employees into system

·Administered FMLA, LOA and other leave policies

·Audited payroll entries for accuracy

·Entered pay adjustments for deductions taken or not taken from employees pay checks

·Answered employee benefit inquiries and assisted employees with benefit problems

·Processed and reconciled insurance carriers’ bills and invoices for payments

·Added and terminated employees from insurance carriers’ coverage

·Issued payments to insurance carriers

·Enrolled employees in their benefit choices

·Balanced general ledgers and accounts with deductions from employees’ pay with insurance invoices

·Process Quarterly and yearly reports PICOR, ACA 1095Cs, BLS, 5500s, 401k True up, and 401k Audits

·Administer Open Enrollment

·Participate in Quarterly 401k meetings

·Participate in yearly benefit renewal meetings

Acuity Group, LLC – Ridgeland, MS September 2016 – June 2021

Senior Client Services Manager

·Work with clients to compare benefit carriers and options and implement their election

·Work with carries to implement benefits options elected by clients and establish the enrollments in those coverages

·Work with clients to implement benefit elections, renewals, open enrollments and changes

·Assist in implementation and building of benefit administration systems

·Work with employers to resolve problems with benefits, claims and renewals of products

·Hire, enroll and terminate employees – responsible for approximately 4,000 employees

·Assist employees with questions, issues or problems with coverage

·Enroll employee coverages with carriers

·Reconcile carrier invoices with payrolls

·Administer COBRA for various companies nationwide

·Administer employee new hire benefit and open enrollment

BankPlus – Ridgeland, MS April 2015 – September 2016

Benefits Specialist – Human Resources

·Processed new hire and termination of employees into system

·Administered FMLA, LOA and other leave policies

·Audited payroll entries for accuracy

·Entered pay adjustments for deductions taken or not taken from employees pay checks

·Answered employee benefit inquiries and assisted employees with benefit problems

·Processed and reconciled insurance carriers’ bills and invoices for payments

·Added and terminated employees from insurance carriers’ coverage

·Issued payments to insurance carriers

·Enrolled employees in their benefit choices

·Balanced general ledgers and accounts with deductions from employees’ pay with insurance invoices

River Oaks Hospital / Women’s Hospital – Flowood, MS June 2012 – April 2015

Human Resources Assistant

·Handled administration of the application website and applications

·Processed termination paperwork, conducted exit interviews, and explained COBRA information

·Updated HR Department Compliance Manuals by entering monthly, quarterly, and yearly information

·Administered FMLA, LOA and other leave policies

·Audited payroll entries for accuracy

·Handled administration of garnishments and liens on active employees

·Processed requests for verification of employment

·Answered employee benefit inquiries and assisted employees with benefit problems

·Assisted with on boarding new hires, fingerprinting, drug screening, and in-processing paperwork

·Created monthly turnover reports for both hospitals

University of Mississippi Medical Center – Jackson, MS September 2011 – June 2012

Administrative Assistant II – Oncology

·Provided administrative support to Department Business Manager

·Maintained call logs and prepared on-call schedules

·Processed patient referrals with medical records and created patient charts

·Requested medical records, scans, and pathology reports on patients, sending to appropriate departments to be read, then adding to patient charts

·Prepared reports

·Pulled charts when needed

·Served as backup to the receptionist

University of Mississippi Medical Center – Jackson, MS August 2005 – December 2010

Supervisor – Employment December 2007 – December 2010

·Handled in-processing of all UMMC faculty and staff

·Assisted in new employee orientation sessions

·Prepared monthly reports on faculty new hires and terminations

·Assisted in the House Officer, SNE, SNA and student in-processing

·Verified employment status by use of E-Verify

·Handled all faculty Personnel Action Reports for new hires, transfers, and pay changes and any other changes pertaining to their employment

·Supervised the HR Specialist for staff in-processing and staff orientation

·Created item submissions for submission to the IHL for changes and new hires

·Prepared and distributed faculty contracts each fiscal year and when changes were made throughout the year

Human Resources Specialist December 2006 – December 2007

·Responsible for all leave requests for all UMMC employees, including but not limited to FMLA, TDL, Workers Compensation Leave, and LOAs

·Followed up on leaves, making sure paperwork was submitted within the correct time frame

·Approved FMLA and TDLs

·Ensured proper documentation for leave and any return-to-work paper work was received

·Worked with department managers to make sure correct pay was given and that all HIPAA regulations were followed

Benefits Coordinator August 2005 – December 2006

·Conducted new employee orientation presentation for all benefits offered

·Enrolled new staff

·Assisted employees with any changes or problems with benefits

·Participated in Open Enrollment held in October of each year

·Submitted changes to each insurance carrier

·Sent out student eligibility reminders

·Distributed insurance cards to employees after enrollment

·Sent out medical and dependent care reimbursement checks

Tower Automotive – Madison, MS July 2004 – August 2005

Human Resources Administrative Assistant

·Provided administrative support to Director of Human Resources

·Screened applications and conducted interviews

·Tracked candidates through hiring process: scheduled physicals, drug screens, training, and orientations

·Conducted new employee orientation for benefits and company policies

·Tracked occurrences for hourly employees and issued warnings

·Maintained employee files

·Issued and cancelled company credit cards

·Maintained our branch’s off-site files

·Administered FMLA and Workers Compensation policies

Stuart C. Irby Company, Inc. – Jackson, MS April 2001 – June 2004

Human Resources Administrative Assistant

·Provided administrative support to Director of Human Resources

·Processed biweekly payrolls for all 12 branches

·Established and administered the Worker’s Compensation policy

·Served as backup to the Benefits Administrator: assisted with new employee benefit signup, entered new employees into Ulti-pro computer system, assisted employees with benefit issues/changes, and assisted with FMLA

·Served as backup to the Recruiter: posted open positions with newspapers, Monster and internally; sent out EEOC letters and recorded results; and maintained future applicant database

·Served as backup to the HR Training Manager: created training binders and PowerPoint presentations

·Organized training dates, hotel arrangements, dinner reservations, and caterers

·Assisted HR Transportation Clerk with maintenance of vehicle files, parking decals for employees, and vehicle insurance information

·Assisted Payroll Administrator with monthly payroll when needed

·Assisted in compensation surveys

·Maintained HR employee files, HR files, training files, and updated electronic training files

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