Customer Service Social Media
Resume:
Jami McKinley
Grand Rapids, MI *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Residential Aide
Adapt Inc-Coldwater, MI
May 2022 to June 2023
Education
Some college in Business Management
Baker college
Skills
• Meal Preparation
• Medication Administration
• Laundry
• Developmental Disabilities Experience
• Home Care
• Behavioral Health
• Dementia Care
• Security
• Cleaning Experience
• Customer service
• Cash register
• Leadership
• Microsoft Publisher
• Relationship management
• Accounting
• Social media management
• Driving
• Email marketing
• Alzheimer's Care
• Public Relations
• Merchandising (10+ years)
• Customer Relationship Management
• Caregiving
• Case Management
• Public relations
• Communication skills
• Computer skills
• Fair Housing regulations
• Microsoft Word
• Microsoft Office
• Management
• Typing
• Retail sales
• Cash handling
• Business development
• Windows
• Sales
• Basic math
• Microsoft Excel
• Property leasing
• Care plans
• Infants
• Early childhood education
• Nursing
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
Healthcare Provider Certification
Assessments
Home health aide skills — Proficient
September 2023
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Completed
August 2023
Influencing and negotiating with customers
Full results: Completed
Caregiver fit — Proficient
September 2023
Measures the traits that are important for successful caregivers Full results: Proficient
Call center customer service — Completed
June 2023
Demonstrating customer service skills in a call center setting Full results: Completed
Retail customer service — Proficient
August 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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