Phlebotomy
Resume:
MARY AUSTIN
P H L E B OTOMIST
ad7l14@r.postjobfree.com
radford, Virginia 24141
Contact
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Career Objective
DIRECT SUPPORT PROFESSIONAL
STRENGTHENING OUR SYSTEMS — Floyd, Va
Apr 2023 - Present
MERCHANDISER
KEURIG DR. PEPPER — Va
Oct 2017 - Mar 2023
MEDICAL RECEPTIONIST
FORT CHISWELL MEDICAL CENTER — Fort Chiswell, Va
Apr 2010 - Jul 2015
E x p e r i e n c e
Identified changes in client status or needs and communicated to supervisor. Documented delivery of quality care in client's clinical record. Maintained records of services performed and condition of patients. Encouraged individuals to participate in leisure and social activities. Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
Executed planogram, pricing, and signage updates, fostering exceptional customer experiences. Monitored sales performance and adjusted merchandise displays accordingly. Utilized data analytics tools to optimize product placement across multiple channels. Researched industry trends to identify opportunities for developing new products. Implemented creative solutions for displaying merchandise in store environments. Managed inventory levels and stock replenishment to ensure sufficient supply of merchandise. Implemented store layout changes, including the addition of new fixtures. Engaged and inspired shoppers to buy more items with organized merchandising strategies. Provided typing, word processing, and clerical support and assisted with special projects. Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
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Maintained office and faculty supplies to keep optimum stock on hand. Scanned and documented new patient information in electronic health records for registration purposes. Greeted patients immediately upon arrival, providing excellent customer service. Evaluated daily schedules, accommodating patient flow and minimizing missed appointments. Collected co-payments and co-insurance and issued appropriate receipts during check-in. Assisted with administrative tasks such as filing documents or preparing mailings. Recorded patient and insurance payments, maintaining accurate financial records. Prepared various reports on demand from physicians or other healthcare providers. Reviewed patient charts prior to appointment day for accuracy of information. CERTIFICATE/CERTIFICATION IN PHLEBOTOMY
Jul 23 PATHWAY MEDICAL INSTITUTE
CERTIFICATION
WYTHE COUNTY TECH CENTER — Wytheville, Va
DIPLOMA
May 98 FORT CHISWELL HIGH SCHOOL — Fort Chiswell, Va Education
S k i l l s
Care Plan Assessment
Knowledge of State Regulations
Mobility Support
Patient Restraint
Crisis Management
Phlebotomy Procedures
Time Management
Drawing Blood
Specimen Labeling Procedures
Biohazardous Waste Disposal
Sanitation and Sterilization
Hazardous Waste and Disposal
Sharps Disposal
Venipuncture and Capillary Puncture
Measuring Vital Statistics
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Keera Johnson — Pathway Medical Institute
Instructor
ad7l14@r.postjobfree.com
References
• Instructor
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