Administrative Assistant

DEBORAH JONES

**********@*****.*** 404-***-**** Metro Atlanta, GA

Summary

Detail-oriented marketing representative with experience coordinating affiliate relations and providing administrative support. Skilled in creating and executing marketing strategies to drive business growth. Proficient in data analysis and client communication.

Work Experience

Ultimate Staffing Services; Atlanta, GA

Administrative Assistant

10/2023 – Current

Retrieved client and account data from diverse sources.

Ensured accurate and efficient input of information from source documents into databases.

Utilized database information to generate precise reports.

Conducted thorough data analysis to correct any incompatibilities or deficiencies.

Ensured the protection of sensitive information.

Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Greater Mount Pleasant Baptist Church; Metro Atlanta; Hapeville

Manager, Media Department and Church Secretary

07/2021 - Current

Efficiently managed the delivery of media needs for live-streams, programs, and displays.

Enhanced efficiency of operations through effective administrative support provided to the Pastor.

Produced engaging PowerPoint presentations for a variety of events and services.

Provided exceptional customer service support to dedicated church members.

Provided leadership and support to a dedicated team of three staff members.

Produced high-quality printed materials for diverse church events.

Managed the church's social media account resulting in an enhanced online presence.

Streamlined inventory via cost-effective office supplies procurement.

Prepared and distributed comprehensive quarterly financial reports.

Monitored staff performance and addressed issues.

DJ Enterprise; Metro Atlanta; Riverdale

Project Management

04/2018 – 07/2021

Illustrated devotion to social responsibility by completing required volunteer services.

Developed and implemented a range of print projects for multiple clients.

Enhanced the overall experience of special occasions by delivering exceptional catering services.

Ericsson/Sprint; Atlanta, GA

Office Manager, Access Service Assurance

07/2013 – 03/2018

Championed as ASA Corporate Social Responsibility Team Lead, promoting ethics and community involvement.

Managed travel bookings, expense reports, and office communication for efficient business operations.

Orchestrated precise events, procured food and essentials for all occasions at the center.

Professionally represented ASA Management Team, maintaining high performance standards.

Maintained budget meticulously, guaranteeing timely distribution of financial reports.

Rationalized procurement via cost-effective office supplies for optimized budget use.

Directed daily operations at ASA call center, guaranteeing seamless functionality.

Provided administrative support to the Director and Managers for strategic task focus.

Delivered excellent customer service, boosting client satisfaction and loyalty.

HBO Sports; Atlanta, GA

Marketing Account Manager/Customer Service, Affiliate Relations Sports Marketing

01/2004 – 12/2012

Saved $10K yearly by cutting needless expenses on marketing materials and office supplies.

Engineered a process for distributing promotional assets, cutting shipping costs by 25%.

Boosted market participation in promotions by 50% using targeted strategies.

Advised clients on optimal strategies for selling pay-per-view events and negotiating media spend.

Fostered relationships with cable affiliates, ad agencies, and vendors.

Innovated an inclusive approach for collecting post-event pay-per-view cable subscriber buys.

Aided in managing travel bookings, expense reports, and office communication effectively.

Provided administrative support to the General Manager, improving operational efficiency.

Managed departmental budget, ensuring timely report delivery to stakeholders.

Supervised temporary staff effectively ensuring productivity and efficiency.

Delivered exceptional customer service support to a diverse client base.

Expedited the elimination of long-term pending co-op expenditures.

Education

University of Phoenix MBA, Global Management

University of Phoenix BS, Business Management

Skills

Microsoft Office Spreadsheet Management Data Entry Travel Coordination

Expense Reporting Appointment Scheduling Minute Taking Memo Preparation

Calendar Management Presentation Design Research Client Relations Staff Management

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