Customer Service Delivery Associate
Resume:
Rae'Nesha Myers
Saint Paul MN, 55106
**********@*****.***
Objective
Seeking a position that will enable myself to utilize my high-energy professional customer service skills with knowledgeable of strong intellectual with the capacity to drive to succeed that will enable to serve well in a rewarding professional career
Delivery Associate, CLCXExpress/Amazon
Oct2023/January 2024
Highlights
●Transported goods from distribution center to customers
●Followed a specified schedule and identified the
most efficient routes to avoid delays
Conducted regular vehicle inspections and check
up to ensure vehicles maintenance where updated
●Established and maintained an outstanding relationship with customers
Homecare Provider, AbbeyCare-BestCare
July2023/October2023-Dec2024-Feb2024
Highlights
●Assistanced patient with self-care, such as grooming, bathing, dressing, and using the toilet · Enabling safety at home.
●Preformed basic health care services for patients
●Administered prescriptions and over - the- counter medication to assure patients vitals are accurate and on time.
●Preformed light house cleaning duties, sweeping, mopping, dusting
●Assisted patient with grocery shopping and household shopping to maintain balance in
personal settings.
●Maintained an accurate timesheet by submission in a timely manner.
Order Picker,StaffMark
June2021-Dec2021
Highlights
●Package and unpacked school shelving items to be delivered
●Ordered customer items for place at sale
●Lifted items on and off shelf's
monitored inventory count's
●Open store front and closed
Package Handler, UPS
February2021-June2021
Highlights
●Packed and moved high quality valuable and prepared them for delivery
●Lifted extremely heavy packages using safety guidelines and machinery assistance at times
●Served as a friendly,hardworking and punctual employee.
●Assisted delivery drivers with loading packages into trucks in a timely manners
●Successfully prepared and sorted all packages for deliveries.
●Documented all shipments and deliveries
Customer Support Executive,3M
June2018-August2021
Highlights
●Answering high volume of 30-70 incoming and outgoing calls while handling in-person inquiries from clients and colleagues with data entry,SAP training, Salesforce training
●Supervised employees
●Ordered customers merchandise and kept track of inventory
●Identified customers' needs, with clarify information, research every issue and provide solutions and/or alternatives.
●Seized opportunities to upsell products when they arise.
●Built sustainable relationships and engage customers by taking the extra mile
●Customer focus and adaptability to different personality types
●Meet personal/team qualitative and quantitative targets
Customer Service Representative, Walgreens INC.
May2015-June2018
Highlights
●Operated cash registers
● Maintained staff by recruiting, selecting, orienting, and training employees
●Accomplished department objectives by managing staff; planning and evaluating department activities.
●Stock shelves
●Achieved project goals
●Answering of incoming calls while handling in-person inquiries from clients and colleagues
●Ordered merchandise as well as kept track of inventory
●Loading/Unloading merchandise from truck
Maintain knowledge of store policies regarding payments,returns and exchanges while
managing of photo operations
●Maintain responsibility of floor duties,light cleaning organization of shelves and closure of store front
●Trained new employees
●Maintained Positive attitude while working under pressure
●Maintain strong interpersonal skills
Project Manager, Second Chance Restoration INC
April2014-Sep2014
Highlights
●Demonstrated strong planning for landscaping strategies
●
●Closed customer's sales transactions
●Trained new employees
●Closed large-dollar transactions
●Maintained strong academic training in customer service/business relations, business diplomacy,economic analysis finance with new business development
●Organized landscape materials
●Created schedule for employees
●Maintained active listening with data analysis to better assist customers
Cashier,Speedway SuperAmerican
Aug2014-Nov2015
Highlights
●Distributed gas and kept track of gas sales
●Operated cash register
●Made/prepared food
●Closed operation of store
●Responsible for stocking item on shelves
●Light cleaning; mopping,sweeping,dusting
●Provided great customer service
●Completed complexity of problem solving
●Maintained the ability of working well under pressure
●Maintained focused on customer satisfaction
●Maintained up to date knowledge of store policies regarding payments and return sales and exchanges
●Prevented store losses using awareness, attention to detail and integrity.
FrontEnd Cashier,MENARDS INC.
May2005-July2010
Highlights
●Operated cash register
●Maintained responsible for cash pickup and dropping of cash
●Completed customer orders
●Maintain track of store inventory
●Trained new staffs with knowledgeable of store operations
●Completed store closing duties,light cleaning; dusting, wiping of appliances
●Created store displays
●Unloaded and uploaded merchandise into trucks
● Solved problems with identification skills
●Maintained focus and self-motivated for efficiency and dedicate
Education
Come Park Sr. High Saint Paul,MN 55106 Graduate-June/2000-June/2004
Course Work- General studies Current GPA-3.1/4.0
Empire Beauty School - Associate Arts Degree Of Cosmetology Saint Paul, MN
Current GPA- 1244 Credits
Certification-April/2012-May/2014
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