Customer Service Administrative Assistant

Jasambria Tunson

Memphis, TN *****

********@*****.***

+1-662-***-****

Entry-Level Administrative Assistant with three years of experiences providing customer services and one year in office support services. Effective in multi-task ability to handle a high volume of clerical tasks with accuracy and professionalism.

Willing to relocate to: Nashville, TN - Atlanta, GA Authorized to work in the US for any employer

Work Experience

Office Clerk

Batesville, MS

January 2022 to February 2024

• Assisted on average 40 customers in person and via telephone daily

• Answered an average of 35 calls per day by addressing customer inquiries, solving problems, and providing new product information.

• Directed calls to five different departments daily.

• Provided administrative support services and oversaw offices operations for staff. Retail Sales Associate/Customer Service

Batesville, MS

August 2020 to September 2021

• Handles customers complaints and resolves issues with tact to restore and increases satisfaction by 35%

• Processes cash and credits transaction using POS systems

• Builds personable reports with customers by answering questions about products and services.

• Maintained a positive attitude and extensive knowledge of product offerings to direct customers to the merchandise they were seeking.

Cashier/Cook

Batesville, MS

July 2020 to September 2021

• Responsible to take customer orders in a timely manner.

• Give correct change and deliver food to the customer table or car.

• Help prepare food safely and assist in helping the cook if necessary.

• Cleaning work station, dining room and restroom at end of shift. Education

High school diploma

South Panola High School - Batesville, MS

August 2014 to May 2019

Skills

• Cashiering

• Cash Handling

• Warehouse Experience

• Assembly Line

• Assembly Worker

• Microsoft Office

• English

• Clerical Experience

• Data Entry

• Retail Sales

• Administrative Experience

Certifications and Licenses

Driver's License

June 2021 to June 2025

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