CNA

Nkiruka Stacey Crook

***** ****** ***; Farmington Hills, MI 48336; phone: 248-***-****

Summary

An entrepreneurial oriented professional who enjoys working with leaders with a desire to improve customer satisfaction across their respective businesses. Additionally providing home care services in facilities and private homes. Also can provide soft skills (conflict management, listening, brain-storming). I am a highly curious, focused individual who enjoys learning about all parts of my life (personal, professional). Experience

Regency Health Care, Certified Nursing Assistant (CNA ) April 2024- present

- serving meals and helping patients eat

- lifting and moving patients

- providing fresh water and nourishment between meals

- Helping patients with Activities Daily Living (ADL) Synergy Home Care, Certified Caregiver Nov 2023 – April 2024

- offering companionship to elderly clients in their homes

- performing Activities Daily Living (ADL)

NK & N Logistics, Co-founder/President 2019 – 2023

- offered delivery services to restaurants, small shop and stores using contracted scooter drivers

- supervised home delivery services using contracted scooter drivers StreetFood, Consultant 2018 – 2019

- Provided customer service training in order to cater to high volume of college students

- Advising chefs on how to design and layout food menus in order to increase profitability Tummy Matters, Consultant 2017 – 2018

- Provided customer service training in order to meet sales objectives Klat Pharmaceutical, Marketing Manager 2015 – 2017

- Oversee all marketing tactics for the fiscal year

- Made presentations in hospitals to educated doctors on supplements value to patients GlobalCom Communication, Customer Care Representative 2010 – 2015

- Attending to customer inquiries/complaints and sharing information as needed thru customer interactions

- Training on business process management for advanced customer handling Education

B.S.C., Political Science; Ambrose Ali University; Edo State, Nigeria 2003 - 2007

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