Customer Service Associate

NOREEN BHUAL

Kissimmee FL ***** • 407-***-**** • ad7kpn@r.postjobfree.com

Professional Summary

Goal-driven and adaptable professional with 10+ years of experience managing multiple office tasks. I can deliver great customer service to help stay on track and strengthen workplace efficiency. I can work under pressure and I can collaborate within a team environment with little supervision. I am eager to join an established company that encourages professional growth and development.

Technical Skills

Microsoft Proficiency

Communication Skills

Can Embrace Teamwork

Attention to detail

Organizational Skills

Customer Service Skills

Problem-Solving Skills

Good Time Management

Work Experience

Assistant Teacher 10/2022 – 05/2024

Kids R Kids Learning Academy Orlando FL

Engage in all activities manage cleanliness and availability of classroom materials.

Maintain frequent communication with parents through informal discussions.

Encourage self-help and good hygiene through behavior modeling for all children.

Help ensure smooth daily transition from home to childcare center for all children.

Help with meal preparation and feeding children by modeling good table manners.

Assist in observation and evaluation of a child’s performance and social development.

Customer Service 01/2022 - 09/2022

Fan Emblem & Embroidery Company Orlando FL

Professionally greet and welcome all guests and customers as soon as they arrive at the office.

Answer incoming calls, check emails, and make sure they are being managed in a timely manner.

Make sure customers are satisfied with their product and notify management regarding concerns.

Enter data quickly and efficiently as needed and follow up on the status of customer orders.

Compiling verifying accuracy and sorting information to prepare source data for computer entry.

Reviewing data for deficiencies or errors correcting any incompatibilities and checking output.

Test Proctor 01/2015 -12/2020.

Aviation Institute of Maintenance Casselberry FL

Comply with testing procedures and strictly adhere to company policies using careful judgment.

Administer FAA exams to include Personal Pilot Commercial Pilot Aircraft Dispatcher General

Airframe Powerplant Drone and Drone recurrent and administer all exams from start to finish.

Check in testing candidates and verify identification and explain exam process from start to finish.

Register and accept payments while proctoring several FAA exams at once throughout the day.

Distribute necessary testing material and make sure they are returned to me at the end of their exams.

Proctor candidates while testing and troubleshoot with internal department to fix any technical issues.

Assist in organization of scholarship events to promote available scholarships for qualified students.

Work with financial aid department to make sure students gain financial literature prior to graduation

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Education

Eastern District High School

High School Diploma

Taylor Business Institute

Secretarial Studies

LaGuardia Community College

Business Management Courses

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