Julie Loerwald
Lubbock, Texas, United States
***********@*****.***
WORK EXPERIENCE
November 2022-December 2023
NTT DATA- United Healthcare
Healthcare Provider Contract Specialist
Lubbock, Texas, United States
Scrubbing, researching, and validating provider contract records.
Data entry of provider contract information into databases.
Updating status in customer systems to reflect current contract information.
Researching and installing healthcare provider contracts, ensuring accuracy and completeness.
Retrieving and entering data from computer and web-based systems, as well as files and other documents.
Analyzing collected information to identify potential discrepancies and issues.
Ensuring accurate and timely completion of transactions to meet or exceed client Service Level Agreements (SLAs).
Applying Healthcare and Insurance domain knowledge to problem-solving tasks.
Identifying and resolving routine and non-routine problems, escalating to more proficient team members when necessary.
Monitoring email inbox and responding to inquiries promptly.
November2021-November-2022
ROI specialist
VRC
Lubbock, Texas, United States
Medical records
Printing and maintaining
Data entry
Lawyers offices
Personal medical records
Looking over contacts
Customer service
Looking through pricing
Taking payments
September 2014-September 2021
Support and Acquisition Coordinator
CITY OF LUBBOCK
Lubbock, Texas, United States
Formulating a comprehensive five-year procurement strategy for new vehicle acquisitions.
Managing the Fuel Master system, including vehicle additions and removals, and generating daily reports.
Handling biweekly time record input for payroll purposes at Spherion Staffing in Lubbock, TX.
Ensuring proper maintenance of registrations for all municipal vehicles and processing title applications for city records.
Organizing staff schedules and appointments while maintaining an updated calendar.
Facilitating conferences and meetings by compiling agendas and providing support materials.
Creating and maintaining personnel records and files.
Spearheading the acquisition process for all city vehicles, including drafting specifications and collaborating with vendors.
Updating the database with information on newly acquired vehicles.
Spherion, Lubbock, TX 2010 - 2014
Temporary Worker
Managed office supplies, vendors, organization and upkeep.
Answered and managed incoming and outgoing calls while
Organized all new hire, security and temporary paperwork.
Assisted with event planning, including associated travel and logistical arrangements.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Drug Screening
Behavioral Interviews
New Hire Training
New Hire Orientation
Process Payment
Project Overseer over an estimated 10 projects
Payroll entry into data base
January 2008-January 2012
Instructor-Medical Office
Kaplan College
Lubbock, Texas, United States
Conduct lectures, demonstrations, and hands-on training sessions covering various aspects of medical office procedures, including administrative tasks, patient care, and medical billing.
Provide individualized feedback and guidance to students to support their skill development and understanding of course material.
Design and implement assessment tools, such as quizzes, exams, and practical assessments, to evaluate student progress and comprehension.
Collaborate with other faculty members to ensure consistency in curriculum delivery and alignment with program objectives.
Stay current with industry trends, regulations, and advancements in medical office practices to update curriculum content as needed.
Implement quality control measures to monitor the effectiveness of teaching methods and student learning outcomes.
Analyze student performance data to identify areas for improvement and develop strategies for enhancing the educational experience.
Offer additional support and resources to students who may require extra assistance in mastering course content.
Foster a positive and inclusive learning environment that encourages active participation and critical thinking.
Participate in professional development activities to enhance teaching skills and stay abreast of best practices in education and healthcare administration.
February 2006-March 2008
Phlebotomist Tech
United Blood Services
Lubbock, Texas, United States
Conducted electrocardiograms (ECGs) to monitor heart activity.
Administered medications as prescribed by healthcare providers.
Assessed patient responses to medications and treatments.
Implemented infection control measures to prevent the spread of diseases.
Maintained accurate and detailed records of patient information and medical treatments.
Participated in quality assurance programs to ensure adherence to healthcare standards and protocols.
Conducted quality control checks on medical equipment and supplies.
Analyzed laboratory test results for accuracy and consistency.
Collaborated with healthcare team members to develop and implement patient care plans.
Provided education and support to patients and their families regarding medical conditions and treatment options.
Ensured compliance with regulatory requirements and standards of practice in healthcare delivery.
EDUCATION
Colorado Technical University
Associates in Business Administration- 2020
American Commercial College
Medical Office Specialist Certificate
SKILLS
Administrative Skills
Project Tracking
Phlebotomy
Health Insurance
Healthcare
Microsoft Excel
Data Quality
Problem Solving Skills
Project Planning
Communication Skills
Identify Issues
Healthcare Providers
Time Management
Analysis Skills
Medical Office
Blood Pressure
Clinical Assessment
Allergies
Record Keeping
Blood Bank