Ykema Stewart
Customer Service Support
Henderson Nevada
I am only interested in remote work at this time. I'm a self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Authorized to work in the US for any employer
Work Experience
Customer Service Rep
TELEPERFORMANCE (UNITED HEALTHCARE)-Shreveport, LA October 2019 to February 2022
take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Providing customers with a pcp. Customer Service
Circle K-Bossier City, LA
November 2016 to February 2018
• Greet Customers
• Assist with Placement of orders, refunds, and exchanges
• Listen and respond to customers needs and concerns
• Answer product and service questions
• Suggest information about products and services
Private Duty Nurse
Peggy Williams Sitting Services-Benton, LA
March 2013 to December 2015
• Assit with daily needs
• Help with chronic health
• In home medical assistance
• Assess the physical and emotional needs of patient
• Administer medications
• Assist with feedings
• Monitor patient vitals and take blood pressure readings
• Documentation
Assistant Manager
Subway-Bossier City, LA
October 2010 to May 2013
• Supservise daily operations
• ensure food safety and production preperation
• ensure cleanliness and inventory are maintained
• assist with Scheduling and supervising Staff
Secretary/Receptionist
Rose of Sharron Church-Bossier City, LA
January 2008 to December 2010
• Keep front office organized and clutter free
• Greet customers upon arrival
• Answer incoming phone calls
• Provide information to callers
• distribute calls and messages to appropriate department Education
College in Computer Information Systems
Watterson College - Pasadena, CA
May 1997 to April 1998
High school diploma
John Muir High School - Pasadena, CA
September 1990 to June 1994
Skills
• Customer support (10+ years)
• Customer service (10+ years)
• Supervising Experience (4 years)
• Office Administration (5 years)
• Computer skills (10+ years)
• Typing (10+ years)
• Computer literacy (10+ years)
• Assistant Manager Experience (3 years)
• Fundraising
• Writing skills
• Van driver
• Restaurant experience
• Restaurant management
• Food service
• Communication skills
• Sales
• Organizational skills
Certifications and Licenses
Driver's License