Customer Service Accounts Payable
Resume:
Janet Nelson
Customer Assistant- JcPenney
Norwalk, OH 44857
*****.********@*****.***
I am looking to achieve and set goals that will comprehend working skills and other skills in the workplace. I am also looking for skills that I can take with me to other departments of a company should I be promoted. I have great multi tasking skills. I have also great computer skills, and great phone skills. I have to knowledge of how to run a POS system in a store and a regular cash register. Also, how to load and run big manufacturing washers and dryers. I am looking for a full time job that is 40+ hours a week and a stationed position with a company. I have 15 years of executive assistance experience from high through college. Business professional with versatile and customer service skills: Legal education. Office skills: ability to work independently or as a part of a team, enthusiastic and motivated to work with other coworkers to accomplish the job correctly the first time. Computer advanced including: Microsoft Word, Excel, PowerPoint applications, Publisher, Data entry, Bookkeeping, Accounts Payable and receivable including Outlook, Office management and prioritizing office and client files. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
JCPenney-Sandusky, OH
January 2000 to Present
• Greet customers
• Work on the sales floor
• Collect left shoes from the stock rooms
• Assist manager and other co-workers
• Sold Retail
• Supervised floor sales
• Supervised cashiers and register transactions
• Contributed to company's marketing strategy
• Identified sales opportunities and acted on leads
• Consistently met or surpassed quotas of four hour is my shift sales per quarter
• Established and maintained relationships with customers and Managers
• Confirmed contact information
• Presented products to clients and Shoe Department
• Managed customer escalations
• Was able to showcase product knowledge and address concerns of customers and clients
• Provided outstanding customer service
• Stocked inventory
Education
Associates in Paralegal
Ohio Business College - Sandusky, OH
October 2015
GED in Distributed Education Clubs of America
Norwalk City School - Norwalk, OH
May 2010
Skills
• MARKETING (10+ years)
• Customer Service (10+ years)
• Banking (10+ years)
• Microsoft Office (10+ years)
• Accounting (10+ years)
• Customer Care (10+ years)
• Call Center (10+ years)
• Bilingual (3 years)
• Customer Support (10+ years)
• CSR (10+ years)
• Payroll (10+ years)
• Office Experience (10+ years)
• Administrative Assistant (10+ years)
• Legal Research (10+ years)
• Outside Sales (10+ years)
• Sales (10+ years)
• Inside Sales (10+ years)
• Negotiation (10+ years)
• Management (10+ years)
• Office Management (10+ years)
• Legal Drafting (10+ years)
• Commercial Cleaning (9 years)
• Personal Assistant Experience (10+ years)
• QuickBooks (10+ years)
• Accounts Receivable (10+ years)
• Account Management (10+ years)
• English (10+ years)
• Event Planning (10+ years)
• Financial Report Writing (10+ years)
• Merchandising (10+ years)
• Microsoft Outlook (10+ years)
• Upselling (10+ years)
• SAP
• Recruiting
• Microsoft Powerpoint
• Bookkeeping
• Accounts Payable
• Microsoft Excel
• Spanish
• Front desk
• Microsoft Word
• Multilingual
• Dental Receptionist
• Adobe Acrobat
• Time management
• 10 key calculator
• Phone etiquette
• Typing
• Microsoft Publisher
• Classroom Management
• Dental office experience
• Hotel experience
• Paralegal
• Case management (10+ years)
• Interviewing (10+ years)
• Community (10+ years)
• Human resources (10+ years)
• Retail management
• Developmental disabilities experience
• Store management
• Cash handling
• HRIS (10+ years)
• Databases (10+ years)
• Administrative experience (10+ years)
• Administrative and Business Operations (10+ years)
• Multi-line phone systems
• Social media management
• Sage
• Medical scheduling
• Purchasing
• Plastics injection molding
• Medical terminology
• Supervising experience
• Serving
• Bartending
• Restaurant experience
• Management
• GAAP
• Analysis skills
• Succession planning
• Barista experience
• Food service management
• Kronos
• ADP
• Budgeting
• Forecasting
• General Ledger Accounting
• Account Reconciliation
• Journal Entries
• Bank Reconciliation
• Community and Human Resources (10+ years)
• Legal (10+ years)
• Loan processing
• Profit & Loss
• Community and Human resources (10+ years)
• Optical experience
• Schematics
• Education (10+ years)
• Instruction (10+ years)
• CSS
• iOS
• Mac OS
• Windows
• Performance management
• Sales management
• Production planning
• ERP systems
• Horticulture
• Supply chain management
• Adobe Creative Suite
• Leadership
• Filing
• SharePoint
• Relational databases
• Ellucian
• Raiser's Edge
• Teaching
• Conflict management
• Human resources
• EMR systems
• Management
• Continuous improvement
• Hospitality
• Inventory control
• Paralegal
• Kanban
• Hospital experience
• Clerical experience
• Employment & labor law
• Data collection
• Financial planning
• Relationship management
• Restaurant management
• Project Management
• Quality Assurance
• User Interface (UI)
• Fair Housing regulations
• Oracle
• Documentation review
• Operating systems
• Financial services
• Guest services
• Accounting software
• Customer service
• POS
• Basic math
• Retail math
• Phone etiquette
• Retail sales
• Typing
• Microsoft Excel
• Microsoft Word
• Computer skills
• Organizational skills
• Sales
• Warehouse experience
• Cash register
• Restaurant experience
• Food service
• Leadership
• Accounting
• Hospitality
• Advertising sales
• English
• Conflict management
• Cash handling
• Microsoft Powerpoint
• Medical administrative support
• QuickBooks
• Medical office experience
• Medical terminology
• Communication skills
• Medical receptionist
• Janitorial experience
• Supervising experience
• Microsoft Office
• Office experience
• Administrative experience
• Time management
• B2B sales
• Filing
• Word processing
• Serving
• Front desk
• Office management
• Industrial cleaning
• Accounts payable
• Accounting software
• Sage
• EDI
• Marketing
• Retail management
• Guest services
• Hospitality management
• Bilingual
• Spanish
• Training & development
• Proofreading
• Nursing
• Early childhood education
• Sales support
• 3PL
• Microsoft Outlook
• Grocery store
• Management
• Assistant manager experience
• Stocking
• Account management
• Data entry
• Google Docs
• Volunteer management
• Social work
• Addiction counseling
• Medical billing
• Cleaning
• Care plans
• Senior care
• Dementia care
• Inside sales
• Banking
• Custodial experience
• Residential cleaning
• Writing skills
• Transportation management systems
• Financial services
• Financial sales
• Telecommunication
• Law office
• Medical records
• Quality control
• Manufacturing
• Quality inspection
• Quality assurance
• Quality systems
• Business development
• Analysis skills
• Windows
• Operating systems
• iOS
• Events management
• Childcare
• Teaching
• Wireless sales
• Product demos
• Jewelry sales
• Planograms
• Merchandising
• Pricing
• Host/hostess experience
• Store management
• Inventory management
• Produce
• Staff training
• Presentation skills
• Clerical experience
• Order entry
• Customer support
• Math
• Dental receptionist
• TILA
• Loan processing
• Microsoft Outlook Calendar
• Sales management
• CRM software
• Outbound calling
• Driving
• Caregiving
• Direct support
• Bus driving
• Mentoring
• Warehouse experience
• Supervising experience
• Leadership
• Customer service
• Communication skills
• Sales
• Customer service
• Microsoft Office
• Computer skills
• Computer skills
• Fraud prevention and detection
• Bilingual
• Customer service
• Title processing
• Customer service
• Management
• Accounting
• Recruiting
• ATS
• HR sourcing
• Sales
• Communication skills
• Recreational therapy
• Microsoft Office
• Microsoft Excel
• Organizational skills
• HRIS
• Office experience
• Early childhood education
• Classroom experience
Certifications and Licenses
Executive assistant
Certified Notary Public
Medical Laboratory Scientist Certification
Cosmetology License
Food Handler Certification
Professional In Human Resources
Senior Professional in Human Resources
AED Certification
CPR Certification
Certified Medical Assistant
RHIT
Driver's License
January 2010 to January 2024
Teaching Certification
January 2011 to Present
Infant & Toddler Certification
June 2011 to Present
Child Development Associate Certification
June 2011 to Present
First Aid Certification
June 2011 to Present
Paraprofessional Certification
Present
Substitute Teaching Certification
Present
Professional Educator License
Present
BLS Certification
Present
Certified Accounts Payable Professional
Present
CNA
Present
Paralegal Certificate
Present
Special Education Certification
Present
ServSafe
Social Work License
Present
Clinical Social Worker
Present
Property & Casualty License
Present
Medical Coding Certification
Present
Certified Coding Associate
Present
Medical Billing Certification
Present
Certified Coding Specialist
Present
Montessori Certification
Present
Series 7
Present
Series 66
Present
Series 63
Present
Securities Industry Essentials
Present
FINRA License
Present
Series 6
Present
Series 65
Present
Non-CDL Class C
Present
Esthetician License
Present
ASE Certification
Present
ASE Parts Specialist Certification
Present
SIDS Certification
Present
Certified Safety Professional
Associate Safety Professional
Certified Apartment Manager
CompTIA A+
CompTIA Network+
Life Insurance License
Pharmacy Intern License
Senior Professional in Human Resources
Certified Notary Public
Driver's License
CCMA Certification
NRCMA
EMT Certification
Certified Property Manager
CMCA
Professional In Human Resources
Senior Professional in Human Resources
Child Development Associate Certification
Assessments
HR: Compensation & benefits — Completed
June 2020
Knowledge of compensation and benefits programs
Full results: Completed
Sales skills — Completed
September 2020
Influencing and negotiating with customers
Full results: Completed
Forklift safety — Proficient
July 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Customer service — Completed
June 2020
Identifying and resolving common customer issues
Full results: Completed
Filing & organization — Proficient
August 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Office manager — Completed
May 2020
Scheduling and budgeting
Full results: Completed
Work motivation — Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Proficient
Administrative support professional fit — Proficient September 2020
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
December 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Building relationships for childcare providers — Completed February 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Completed
Elementary school classroom management — Completed January 2021
Managing behavior in elementary school classrooms
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional Skills
Computer Experience: Advanced
Marketing Experience: Advanced
Contact this candidate