Customer Service Business Operations

RIAZ SHAWN ALI

** ****** *********

Malverne, NY 11565

Mobile: 786-***-****

Email: ************@*****.***

OBJECTIVE: To obtain a challenging position that will provide job security and an opportunity to use and contribute my knowledge and abilities.

EXPERIENCE:

Driver, January 2022 – March 2023

•Chauffeur CEO and Executives to airports and meetings

•Coordinate all weekly transportation for CEO and Executives

Owner and Operator, June 2008 – January 2022

Excalibur Executive Car Service, New York

•Accounting and bookkeeping

•Manage 50 independent contracted chauffeurs

•Marketing

•Coordinate weekly schedules

•Chauffeur Senior Partners and Junior Analysis to airports and meeting within the Tri-State area

Owner, January 2006 - January 2011

Soundwave Solutions Inc., Florida/ New York

• Successfully marketed to over 200 Podiatrists

• Started a small business in a new market making 200k in annual sales in the first year. Double sales six months later.

• Trained, managed and supervised medical technicians

• Accounting and Bookkeeping

• Oversee day to day business operations

COO, Head Medical Technician/Scheduler, July 2002 - January 2006

Rapid Recovery, Great Neck, New York

•Trained, managed and supervised medical technicians

•Scheduled and coordinated treatments with Physicians offices daily

•Marketing and Sales to Physicians offices

•Medical billing and verifications

•Preformed Extracorporeal shockwave therapy

•Maintained a large fleet of vehicles and medical equipment

EDUCATION

St. Johns University, September 1998 - September 2001

Queens, New York

SKILLS

Punctual, Detail oriented, Customer service, Vast knowledge of NYC, NJ, CT and LI

Physician and Patient relations, Billing Software, Microsoft Office, Doppler ultrasound,

Certified in extracorporeal shockwave therapy devices:

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