Licensed Life Insurance Agent also posess a CDL-B air brake endorsemen
Resume:
Joseph Cox Sr.
Saginaw, MI *****
*********@*****.***
An ambitious individual seeking a full-time administrative role within the Dept of Veterans Affairs. Possess outstanding customer service skills with the ability to multi-task in a professional and efficient manner. Knowledge of rules, regulations, policies, products, and sales techniques to follow up as well as meet client's needs. My professional qualities are strengthened by my ability to give attention to detail, coupled with my motivation, hard work and communication skills. Work Experience
Assistant Rural Carrier
United States Postal Service – 1233 S. Washington, Saginaw, MI 48601 - 989-***-**** March 19th, 2022 to Present - $19.06 hourly (Part-time) 12 hours per week.
• Deliver packages to the customers in surrounding rural areas and responsible for mails on the route designated by the postal office.
• Deliver and pick up packages from the customers.
• Pick up mail from customers or their PO boxes.
• Sort, file, and manage mail and packages.
• Run errands around the office, answer calls and general questions about USPS.
• Lift and push mail as heavy as 70 pounds.
• Maintain timely records of delivered, undeliverable, and returned mail.
• Responsible for the money orders and signing for some mails.
• Sort mail according to the routes.
• Submit receipts and money back at the post office at the end of the day.
• Responsible for deliveries where the rural carrier is not able to make deliveries. Senior Sales Agent
Kemper Life Insurance Agency – 26211 Central Park Blvd, Southfield, MI - 1-800-***-**** February 2010 to Present – $44,000 annual salary (Full-time) 40 hours per week.
• Conduct interviews, recommend products, close sales, use Family Security Selling System.
• Continuously prospect for sales opportunities.
• Collect premiums from policyholders, based on a pre-arranged schedule.
• Respond promptly to policy holder service requests such as beneficiary changes, claims, loans.
• Keep records, accounting for money collected, and processing paperwork. Remote Sales (Medicare supplements and advantage plans) Tiburon/Select Quote – Salt Lake City, Kansas City, MO – 1-855-***-**** September 2019 to January 2020 - $40,000 annual salary (Full-time) 48 hours per week.
• Sold insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls.
• Provided exceptional customer service, build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option.
• Qualified customers as buyers of other products/services to create cross-sell and upselling opportunities.
• Navigated multiple computer systems while seamlessly interacting with the customer. Sales Associate / Staff Mgr
AIG American General – 3490 Miller Rd, Flint, MI 48503 - 810-***-**** September 2005 to February 2010 - $39,000 annual salary (Full-time) 45 hours per week.
• Established and maintained strong client relationships
• Provided education and solutions to clients as you leverage the resources of our team of professionals while gaining knowledge in the field
• Consulted with new and existing clients to identify their retirement goals and objectives to provide investment solutions to help them achieve those goals and objectives. Sales Associate
Bankers Life and Casualty – 4800 Fashion Sq Blvd, Saginaw, MI 48604 - 810-***-**** February 1999 to August 2005 - $35,000 annual salary (Full-time) 48 hours per week.
• Used company-sponsored leads, systems, and social media to identify and develop new avenues of business and sales opportunities.
• Devised solutions to help customers: Whether remote, in branch, or in their homes, scheduled and met with current and prospective customers to help them with their retirement needs and to protect their futures.
• Participated in company and branch training offerings to consistently grow and understand trends from field and industry research.
Sales Manager / Administrator
Flint Memorial Park – G-9506 N. Dort HWY, Mt. Morris, MI 48458 - 810-***-**** April 1996 to February 1999 - $28,000 annual salary (Full-time) 45 hours per week.
• Required to plan, organize, coordinate, and manage pre-need sales of funeral and cemetery services, at-need cemetery services.
• Attend family meetings.
• Provided feedback and coached guidance.
• Scheduled weekly training meetings.
• Assisted with creation of new sales and pricing strategies.
• Hired, retained, trained and when necessary, terminated employees as performance dictated.
• Assisted in supporting the harmonious interaction between the sales, funeral, and cemetery personnel.
• Forged strong, lasting relationships within the local community.
• Delivered exceptional experiences to the families being serviced. Education
• College in Business Marketing - Saginaw Valley State University - Saginaw, MI August 1988 to March 1989
• College in Business Management Delta College - Saginaw, MI August 1980 to December 1981
Certifications / Licenses
• Insurance Producer License - November 2000 to Present
• Continuing Education credits for life, health, and property & casualty.
• Property & Casualty License
• Life Insurance License
• Possess a CDL B w/Air Brakes endorsement from the MI DOT. References
• Mr. Timothy Allen - Kemper / United Sales Manager 989-***-****
• Mr. Bill Fowler - AIG Staff Manager 810-***-****
• Mr. Scott Lagalo – H&R Block Tax Expert 989-***-****
• Mrs. Sheila Tess Dambro - VHA “RN, Ambulatory Surgery Dept” 989-***-****
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