Human Resources Employee Relations

Lisa Knapp

586-***-**** *************@*****.***

Summary

Accomplished, flexible and critical thinking HR professional with extensive experience in overseeing all aspects of HRIS including full life cycle implementation. Adept in managing benefits, 401(k), bonuses, compensation and performance reviews. Detail-oriented tech-savvy HRIS Analyst with over 10 years of experience managing and optimizing HR systems including SAP SuccessFactors, ADP Global View and Oracle. Proficient in data analysis, system configuration, and end user training and support. Proven track record of enhancing HR processes and improving accuracy.

Skills

Team Communication Mentoring Data Analytics Employee Relations Creative Problem Solving Project Management Payroll Administration Policy Writing Data Consolidation Workforce Planning & Headcount Management Budgeting / Forecasting Performance Management Mergers & Acquisitions Taleo Recruitment SuccessFactors /SAP Oracle Hyperion -Metis Smart View BI Excel Global View ADP

Experience

HRIS REPORTING & CONTROLLING MANAGER NAO 2014 - 2024

Faurecia US Holdings Inc. / FORVIA

Maintained all human resource information systems (HRIS) and validate data accuracy across all divisions

Hired, managed, and mentored interns and junior employees to support a continuous talent development pipeline

Represented US and Canada sites on Global Project Team to design, develop, configure and implement SuccessFactors HRIS system (Employee Central, LMS, Performance & Goals, Succession /Talent Management, Recruitment, Reporting & Advanced Reports and Compensation modules)

Oversaw headcount and social reporting to support larger organizational planning

Led efforts for Top Employer Certification process 5+ years

Oversaw data consistency, consolidation, analysis and auditing to ensure accuracy across all HRIS systems.

Ensured compliance with deadlines for monthly and annual closing, managed interfaces between systems.

Tracked Key Performance Indicators for 40+ sites in US, Canada and Mexico

Coordinated monthly forecasting and budget by collaborating with Vice Presidents, Directors, and finance leaders

Tracked, reported and managed rewards and bonus programs and salary review

Provided SuccessFactors, Oracle Metis, budget, and process training to all HR employees

Oversaw data consolidation for mergers and acquisitions and provide training for HR team member

Owned COVID-19 tracking file and temp lay off reporting during pandemic

HRIS REPORTING MANAGER / COMPENSATION 2012 - 2014

Faurecia Interior Systems Division

Led monthly headcount, KPI and forecasting meetings holding site HR responsible for meeting targets, validating discrepancies, and implementing best practices

Managed variable compensation bonus system ensuring applicable employees were enrolled and audited payouts for accuracy

Oversaw performance review process and merit increases confirming management aligned to budgeted targets

SR. HUMAN RESOURCES GENERALIST 2010 - 2012

Faurecia Interior Systems Division

Tracked headcount and KPIs & complied data tracking excel spreadsheets and presentations for management

Collaborated with finance and management to control headcount forecasting and budget accuracy

Coached HR interns and trained HR team members on all HRIS systems

HUMAN RESOURCES GENERALIST 2008 - 2010

Faurecia Automotive Seating Division

Tracked headcount and KPIs and created and updated organizational charts

Sourced candidates, managed Taleo talent acquisition system, onboarding and new hire orientations

Benefit open enrollment, employee relations, PTO tracking, and payroll processing

Additional Relevant Experience

Human Resources Administrator

Motor City Stamping

Managed all employee issues for a site of 350 employees with an HR staff of two

Conducted new hire orientations and provided safety and quality training

Conducted daily safety tours and implemented safety reward program

Human Resources Manager

Global Experts in Travel

Supervised all aspects of human resources as a one person HR staff for 180 employees including: employee relations, legal issues, unemployment, workers compensation, COBRA, FMLA, etc.

Implemented policies and procedures and employee handbook revisions

Human Resources Administrator

The Honey Baked Ham Co. Corporate Office

Managed Human Resource Department for 28 locations in various states

Administered ADP payroll for 250 employees (1000+ during peak seasons)

Supervised 2-5 employees and developed and conducted performance reviews

Developed compensation/bonus programs and training manuals and programs

Revised policies, procedures, and employee handbook

Education & Professional Development

Master of Arts

Oakland University, Rochester, MI

Bachelor of Science

Central Michigan University, Mt. Pleasant, MI

Professional in HR Certification /PHR -HR Certification Institute, 2011 - 2026

Notary Public

SHRM Member

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