Customer Service Office Manager

Jamie C. Turco

**** ******* ******

Louisiana, Missouri 63353

573-***-****

************@*****.***

Objective: To work in a dynamic professional environment with a growing organization and utilize my creativity and innovate thinking for the benefit of the organization and myself.

11/2019 to 7/22/22 Family Resource Advocate Douglas Community Services, Inc. 130 Memorial Drive, Louisiana, Missouri 63353, Duties: Provided resources for families and their children. Kept medical, education and state documentation in files. Documented all milestones and NAEYC requirements. Audited all files for state compliance.

3/2014- 12/2018 Unites States Postal Services - Louisiana, MO Duties: Rural Carrier: Sort and case mail, Markups, delivered mail on schedule, also had Louisiana, Bowling Green, Clark skville, Vandalia and Eolia routes as well.

9/2007- 4/2011 City of Louisiana Water Department Water Office Manager Duties: Payroll, Taxes, Accounts Receivables, Accounts Payables, Problem Solving, Customer Service, Billing, Education, assisted in grant writing. Would have wanted to learn more about that. I took minutes at Committee and Council Meetings.

Education:

1982-1986 Louisiana High School, Cheerleading, Basketball, Contest Choir, Musical Instrument

1986-1987 College Diploma in Business/Travel at Platte College- St. Joseph, Missouri, took two semesters at Missouri Western State University.

Skills: Billing, Customer service, Cash handling, Front desk, Supervising experience, Office management, Bookkeeping, Payroll, Collections, Accounts payable, Accounts Receivable, Public relations, Microsoft Office, Excel, Quickbooks, Word, Leadership, 941, 1099, W2, Court Preparation, Research, Sales Tax, End of Year Preparations

Certifications and licenses

Missouri driver's license, several certifications in office classes for water department, CPR, First aid

references provided upon request