Customer Service Child Care
Resume:
Sheila Williams
Customer Service
Newberry, SC **108
**************@*****.***
Over 23years exceptional experience as a customer service representative with Excellent speaking, communication and troubleshooting skills with customers. Time management,operation and control,coordination and complex problem-solving.Assisted in training new hires to assist customers and arrange items in store.Good at organizing,planning, detailed oriented and willing to learn new skills.Work well in a group or individually, good with assembling things and using my hands.Dependable, can adapt to change,take pride in my work and trustworthy.8 years experience in child care. Authorized to work in the US for any employer
Work Experience
Preschool Teacher/Child Care
Newberry Child Development Center-Newberry, SC
July 2022 to July 2024
Child care,teaching,help with toileting,diapering, etc. Child Care Worker
Nae Nae's Child Care-Newberry, SC
April 2016 to July 2022
Assist in taking care of children,diaper changing,toileting,etc. Senior Retail Associate
Goodwill-Newberry, SC
February 2009 to September 2015
Colorized,sized,and put clothes in proper place within the store. Responsible for making sure the sales floor and dressing rooms were neat and clean.Processed customer transactions, assisted customers by finding clothing and proper sizing.
Cashier
Burger King-Newberry, SC
May 2007 to December 2008
Greeted all customers with a friendly attitude when taking their orders.Operated cash register,handled money,debit and credit card transactions. Served customers on the front line,prepared food as ordered. Cleaned the front area,dining room and bathrooms.
Cashier/Shift Leader
Kentucky Fried Chicken KFC-Newberry, SC
April 1999 to January 2007
Greeted all customers with a friendly attitude when taking their orders.Operated cash register and processed customer's transactions. Answered customer's questions as pertained to the menu.Cleaned dining hall,kitchen and bathrooms when needed.Supervised others to run a smooth shift,so that customers were satisfied.
Education
Certification In Early Child Hood Development in ECD 101 Florence-Darlington Technical College - Florence, SC August 2023 to November 2023
High School Diploma
Chapin High School - Chapin, SC
August 1987 to June 1991
High school diploma or GED in General Studies
Chapin High School - Chapin, SC
August 1987 to June 1991
Skills
• Speaking,Time Management,Operation and Control,Coordination,Complex Problem Solving,Troubleshooting
• Childcare
• Toddler Care
• Babysitting
• Kitchen Experience
• Food Preparation
• Cooking
• Cashiering
• Food Production
• Cleaning Experience
• Organizational Skills
• Nannying
• Computer Skills (1 year)
• Infant Care
• Meal Preparation
• Teaching
• Caregiving
• Customer service
• Communication skills
• Restaurant experience
• Cash handling
• Accounting
• Janitorial experience
• Customer service
• Experience with Children
• Cleaning
• Food Handling
• Food Safety
• Classroom Management
• Early Childhood Education
• Shift Management
• Phone etiquette
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Customer service — Completed
July 2021
Identifying and resolving common customer issues
Full results: Completed
Early childhood development — Proficient
June 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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