Norma Braun
Grand Prairie, TX *****
norma braun
To gain a position in a company, that allows room for growth while supporting and contributing to the productivity and excellence of the company. I am a team player, bilingual fluent (read, write and speak Spanish), proactive and a strong multitasker.
Authorized to work in the US for any employer
Work Experience
Assistant to VP/ Office Manager
Crescent Beverage Company of Texas - Grand Prairie, TX September 2012 to Present
• Accounts Payable
• Accounts Receivable
• Data entry
• Sales
• Processing Orders
• Shipping/ Receiving
• Maintain existing accounts as well as new accounts
• Customer Service
• Ship LTL shipments through FEDEX Freight Volume and AAA Cooper
• Overlook all orders shipped
• Maintain inventory
• Bank runs or errands as needed
• Work from home when needed
Administrative Assistant to Director of Fundraising INTERSTATE BATTERIES
March 2008 to April 2012
Work closely with shipping and production managers to aid in providing the best service possible
• Distribute incoming sales leads from website and phone calls to proper distributors
• Attend department meetings - Bring up key action item's to the Group meetings, follow ups, and any ideas and/or concerns for the department
• Maintain special pricing programs and updates as needed to insure proper pricing and billing for all customers
• Maintained all new fundraising customer credit applications and established limits as approved by accounting
• Process orders in a timely fashion
• Communicate effectively with Direct Groups and Distributors
• Work on various special projects assigned by National Sales Ops Manager
• Support for all trade shows including pre-order of supplies, furniture, electricity, name badges etc.
• Assisted with design and proofing of new brochures, postcards and posters
• Worked closely with program developers to try and improve current processes
• Accounts Receivable
Confidentiality
• take ownership of my direct responsibilities'
• Professional with Direct Groups as well as Distributors
• Committed to my department. monitor and follow up with appropriate channels to make sure everyone is updated on any crucial information so we as a whole demonstrate Enterprise success
• have proven I can work under deadlines with frequent pressure and interruptions.
• Worked from home when needed
Customer Service Specialist
I MARK
August 2004 to March 2008
• Sales support for all current customers
• Receive, sort, enter and verify distributor, brochure and simple orders
• Pack and ship brochure orders
• Run and collaborate sales reports used for customer analysis
• Maintain brochure inventory
• Coordinate and print all sales materials for mass mail-outs
• Send out packets and samples to potential customers
• Maintain up to date mailing and sales list
• Distribute incoming sales leads from website and phone calls to proper distributors
• filing
• Assist customers with inquiries
• Answer 10 - phone line switchboard
• Accounts Receivable
Medical Assistant
Iverson Business School
October 2005 to October 2005
School closed before completing)
Department Manager
CREATIVE BEAUTY INNOVATION
October 2002 to June 2004
• Managed order pullers, shippers and packers
• Maintained inventory control on a monthly basis
• Received and logged in orders
• Coordinated and controlled back orders
Registered State Pawn Broker/Third Key Manager
CASH AMERICA
March 1997 to September 2002
• Processed and distributed loans
• Controlled daily inventory
• Appraised jewelry, fire arms and other high ticketed items
• Monitored extension and renewals of loans
• Accounts Receivable
Skills
• Microsoft Office (Word, Excel, Outlook)
• MSWorks
• Profit Make
• Sage
• Peachtree
• Fundraising
• Accounts Receivable
• Accounts Payable
• Office Management
• QuickBooks
• Sales Support
• Human Resources
• Customer service
• Sales
• Office management
• Accounts payable
• QuickBooks
• Sage
Languages
• Spanish - Fluent