Salesforce Administrator Quality Assurance

SENIOR LEVEL SOFTWARE QUALITY ASSURANCE ANALYST AND TESTER

MID-LEVEL SALESFORCE ADMINISTRATOR ADX201 CERTIFIED SKILLS & QUALIFICATIONS

• Strong analytic reasoning

• Strong time management

• User guide and/or training

• Test campaign organization

• Manual and functional testing

• Web, mobile application testing

• Test Strategy, test plan definition

• Professional scrum product owner

• Excellent analytic problem-solving

• Salesforce (sales, services, marketing)

• Flexible and adaptable

• Dry run and driving test

• Reliable and dependable

• Lean Six Sigma yellow belt

• Team lead and management

• Collaboration and teamwork

• Scrum and agile methodology

• Atlassian JIRA and Confluence

• Strong verbal and writing skills

• Microsoft Office (Word, Excel)

• Squash

• Selenium

• HP ALM

• Mantis BT

• Browserstack

• Detail-oriented

• SQL developer

• UX-UI interface

• Postman Api’s tester

• Strong skills of SDLC

EMPLOYMENT HISTORY

January 2022 – SEB GROUP – Lyon, France

Salesforce Administrator and QA Tester and Analyst

• Created, analyzed, and evaluated the user stories in the backlog in Jira

• Identified, created, and refined requirements and technical stories in Jira

• Specified and frame the testing’s project’s functional scope

• Developed test strategies and procedures in alignment with project requirements

• Developed QA test plans under Agile methodology and principles

• Created, framed, wrote, and updated test scenarios and test cases in Squash and QC

• Estimated the test campaign costs for every release according to the project’s budget

• Created and organized the test campaign phases under Squash and QC

• Coordinated test activities with other testers in alignment with QA procedures

• Executed and qualified test plans, verified results and updated test report

• Executed and validated test cases, up to #30 scenarios and #60 tests cases per Day

• Prepared and executed Api’s test cases under Postman and Apim

• Tested Websites and Mobile Applications under Browserstack

• Created, managed and followed-up on bug/irregularities under Jira

• Evaluated critical issues and formalized them for the development team

• Created and updated test report of the daily progression of the test campaign

• Managed and supervised a team of #3 testers during every test campaign

• Trained and supported end users with news functionalities and changes

• Performed regression testing campaign in Jira and Postman after every release

• Documented processes, including error reports and changes

• Administrated Salesforce daily tasks (managed users, profiles, permissions, access etc.)

• Managed Salesforce roles, profiles, sharing rules, workflows, and groups

• Imported sales department leads, contacts, and other data into salesforce Ngor Mbengue

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• Maintained and updated the sales cloud, as well as built custom reports and dashboards

• Prepared and imported weekly reports for sales and other departments

• Performed database maintenance tasks, including diagnostic tests and duplicate entry cleansing January 2015 – December 2021 PV CENTER PARCS – Paris, France

Senior Software QA Tester and Analyst

• Specified and frame the testing’s project’s functional scope

• Analyzed and defined requirements in HP Quality Center

• Created, framed, wrote, and updated test scenarios and test cases in HP QC

• Estimated the test campaign costs for every release

• Created and organized test campaign/phase under Squash

• Ran and qualified the test cases in Squash based on requirements

• Ran and qualified script in Selenium, and analyzed and reported defects

• Tested websites and mobile applications under Browserstack

• Evaluated critical issues and formalized them for the development team

• Reported daily progression of the test campaign

• Trained and supported end users with news functionalities and changes

• Performed regression testing campaign in HP QC and Squash after every release

• Documented processes, including error reports and changes December 2011 – December 2014 TOHAPI GROUP – Montpellier, France

Software QA Tester and Analyst

• Specified and frame the testing’s Project’s functional scope

• Analyzed and defined requirements in HP Quality Center 10

• Created, framed, wrote, and updated test scenarios and test cases in HP QC

• Estimated the Test Campaign Costs every cycle

• Created and organized test campaign/phase under HP Quality Center

• Ran and qualified the test cases under HP Quality Center

• Tested Websites and Mobile Applications

• Evaluated critical issues and formalized them for the development team

• Reported daily progression of the test campaign

• Trained and Supported end users with news functionalities and changes

• Performed regression testing campaign in HP QC after every cycle

• Documented processes, including error reports and changes EDUCATION AND CERTIFICATIONS

Avignon University - France

• Master of Science in Project Management

• Bachelor of Science in Business Management

• Certified Lean Six Sigma Yellow Belt (Green Belt in progress)

• Certified Salesforce Administrator (ADX201)

• Certified Professional Scrum Product Owner (PSPO 1)

• Certified Salesforce Consultant

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